Premium Chocolate Experience Advisor

Lindt & Spruengli (USA) Inc.; Elizabeth (NJ); On-site; USD 42,981,000 - 47,279,000; Full time

Job summary

Lindt USA is seeking a Chocolate Advisor to join our in-store team in a fast-paced retail environment. You will deliver premium customer service, demonstrate product knowledge, and support sales goals while upholding Lindt standards.

The role requires availability for nights, weekends and holidays, with compensation in the $15.00–$16.50 hourly range. This position emphasizes exceptional service, product expertise, and a commitment to a premium Lindt experience for every guest.

Qualifications

• Experience delivering exceptional customer service in a retail setting.
• Basic math skills for daily POS and transactions.
• Prior retail experience in a specialty environment preferred.
• Willingness to work nights, weekends, and holidays.

Responsibilities

• Assist customers and meet sales goals through strong service and product knowledge.
• Adhere to dress code and Lindt selling standards; upsell and focus on sales.
• Promote marketing programs and use company resources to optimize selling activity.
• Monitor product issues and escalate to management as needed in a timely manner.
• Participate in store operations including cash handling, paperwork, and vendor logs.
• Maintain store cleanliness and perform stocking as needed; ensure pricing and date codes are correct.

Skills

Customer service

Basic math

Retail experience

Availability

Education

High School Graduate or equivalent

Job description

Lindt USA is seeking a Chocolate Advisor to join our in-store team in a fast-paced retail environment. You will deliver premium customer service, demonstrate product knowledge, and support sales goals while upholding Lindt standards.

The role requires availability for nights, weekends and holidays, with compensation in the $15.00–$16.50 hourly range. This position emphasizes exceptional service, product expertise, and a commitment to a premium Lindt experience for every guest.