Premium & Billing Analyst

Aston Carter; Bellevue (WA); Remote; USD 44,000 - 47,000; Full time

Benefits offered by this job

Fully remote

Contract-to-Hire

Structured onboarding & mentorship

Possibility to go permanent

Job summary

Aston Carter is hiring a Premium & Billing Analyst for a 100% remote, contract-to-hire role. The position focuses on managing premium billing operations, reconciling payments, and supporting policyholders across multiple systems. A 4-month onboarding program and potential conversion to permanent employment await the right candidate.

You’ll manage payments, audits, and inquiries while collaborating with cross-functional teams, with opportunities to advance as experience grows.

Qualifications

• 3-5 years of billing, premium accounting, accounts receivable, or billing analyst experience
• Insurance industry experience strongly preferred
• Experience with ACH processing and payment reconciliation
• Strong Excel skills, including VLOOKUPs and Pivot Tables
• Excellent written communication skills; ~95% of interactions via email
• Strong analytical, research, and problem-solving abilities
• Ability to manage multiple priorities with exceptional accuracy

Responsibilities

• Process and allocate premium payments (ACH, checks, wire)
• Reconcile premium balances and investigate discrepancies
• Monitor D&U and suspense accounts
• Process lapses, terminations, reinstatements, late payments
• Conduct premium audits during onboarding, renewals, and maintenance
• Set up and maintain group billing arrangements and statements
• Research and resolve billing inquiries from policyholders, brokers, TPAs, and internal teams
• Analyze billing trends and identify process improvements
• Partner with Account Management, Customer Service, Finance, and Policy Administration
• Train team members on billing processes and systems

Skills

Billing experience

Excel (VLOOKUP, Pivot)

Analytical thinking

Written communication

Multitasking

Tools

Power BI

Fineos

Velocity

Vue

AWD Chorus

Job description

100% Remote | Contract-to-Hire | $32-$34/hr

Are you a detail-oriented billing professional who enjoys solving complex account issues, working with data, and providing exceptional customer service? Join a leading insurance organization where you'll play a critical role in managing premium billing operations, supporting policyholders, and ensuring financial accuracy across multiple systems.

This is an outstanding opportunity to join a collaborative team with a structured 4-month training program, strong growth potential, and the possibility of converting to a permanent position.

What You'll Do

As a Premium & Billing Analyst, you'll manage premium billing activities and serve as a key resource for internal teams, brokers, and policyholders.

Key Responsibilities

• Process and allocate premium payments, including ACH, checks, and wire transfers
• Reconcile premium balances and investigate payment discrepancies
• Monitor and maintain Due & Uncollected (D&U) and suspense accounts
• Process lapses, terminations, reinstatements, and late payments
• Conduct premium audits during implementation, renewals, and ongoing account maintenance
• Set up and maintain group billing arrangements and statements
• Research and resolve billing inquiries from policyholders, brokers, TPAs, and internal stakeholders
• Analyze billing trends and identify opportunities for process improvements
• Partner closely with Account Management, Customer Service, Finance, and Policy Administration teams
• Train team members and serve as a subject matter expert on billing processes and systems

What We're Looking For

Required Qualifications

• 3-5 years of billing, premium accounting, accounts receivable, or billing analyst experience
• Insurance industry experience strongly preferred
• Experience with ACH processing and payment reconciliation
• Strong Excel skills, including VLOOKUPs and Pivot Tables
• Excellent written communication skills, as approximately 95% of customer interactions occur via email
• Strong analytical, research, and problem-solving abilities
• Ability to manage multiple priorities while maintaining exceptional accuracy

Preferred Qualifications

• Experience working with brokers, policyholders, or insurance billing operations
• Power BI experience
• Experience with any of the following systems:
  • Fineos
  • Velocity
  • Vue
  • AWD Chorus
  • Insurance policy administration or billing platforms

Training & Development

You'll participate in a comprehensive 4-month onboarding and training program, including:

Phase 1

• Payment processing
• ACH and check runs
• Policy batch processing
• Premium application and data entry

Phase 2

• Premium audits and reconciliations
• Broker and customer interactions
• Advanced system navigation
• Analytical research and problem-solving

This role offers extensive support and training before you're expected to independently manage a portfolio of accounts.

Work Environment

• 100% Remote
• Contract-to-Hire opportunity
• Must have a dedicated home office workspace
• Schedule based on team assignment:
  • EST/CST business hours
  • PST candidates must be comfortable working early schedules (as early as 5:00 AM PT)

Why You'll Love This Opportunity

• Fully remote position
• Competitive pay: $32-$34/hour
• Structured training and mentorship program
• Exposure to multiple insurance and billing systems
• Opportunity to become a permanent employee
• Collaborative team environment with growth potential

Job Type & Location

This is a Contract to Hire position based out of Bellevue, WA.

Pay And Benefits

The pay range for this position is $32.00 - $34.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 6, 2026.

Workplace Type

This is a fully remote position.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.