Premium Bell & Valet Attendant - Guest Service

Chatham Bars Inn; Chatham (MA); On-site; USD 14,000 - 20,000; Full time

Job summary

Pyramid Global Hospitality is hiring a Bell/Valet Attendant for Chatham Bars Inn in Chatham, MA. You will provide exceptional guest service during arrivals, assist with luggage and vehicle retrieval, and orient guests to rooms and hotel facilities.

Requirements include superior customer service, multi-tasking, and a polished appearance. Prior experience is preferred but not required. This full-time position offers a dynamic, fast-paced work environment on-site at a Forbes Five-Star resort.

Qualifications

• Superior customer service skills.
• Ability to multi-task.
• Ability to work well in a fast-paced environment.
• Strong attention to detail and organization.
• Ability to work closely and cohesively with other departments to ensure optimum guest satisfaction.
• Well-groomed.
• Able to stand for long periods of time during shift(s).
• Able to move quickly to retrieve guests vehicles.
• Previous experience preferred but not necessary.

Responsibilities

• Greeting the guest upon arrival
• Smile and greet guests in a welcoming manner and use the guest’s name
• Assisting with their luggage and motor vehicle
• Escort the guest to their room
• Provide room orientation in addition to hotel orientation via maps and directions
• Assisting with guest inquiries
• Communications with the Front Desk at all times
• Respond to and manage phone activity at the Bell station and company radios
• Maintain a professional appearance at all times

Skills

Customer service

Multitasking

Fast-paced adaptability

Attention to detail

Team collaboration

Well-groomed

Stamina

Guest orientation

Job description

Pyramid Global Hospitality is hiring a Bell/Valet Attendant for Chatham Bars Inn in Chatham, MA. You will provide exceptional guest service during arrivals, assist with luggage and vehicle retrieval, and orient guests to rooms and hotel facilities.

Requirements include superior customer service, multi-tasking, and a polished appearance. Prior experience is preferred but not required. This full-time position offers a dynamic, fast-paced work environment on-site at a Forbes Five-Star resort.