Bell/Valet Attendant - Full Time

BENCHMARK; Hanover (NH); On-site; USD 17,000 - 23,000; Full time

Job summary

Pyramid Global Hospitality's Hanover Inn seeks a Valet/Bell Attendant to deliver exceptional guest service by greeting guests, assisting with valet parking, and safely parking and retrieving vehicles promptly.

You will open doors for arriving guests and help coordinate transportation as needed. Working with fellow attendants, you will help ensure a welcoming first and last impression for every guest, contributing to a personalized experience.

Responsibilities

• Greet guests and provide exceptional guest service.
• Assist with valet parking and safely park/retrieve vehicles in a timely manner.
• Open doors for arriving guests and help with transportation as needed.
• Collaborate with fellow attendants to deliver a personalized guest experience.

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

The Hanover Inn has a rich legacy of hospitality stretching all the way back to its humble beginning back in 1780 when the Inn first welcomed guests as a Tavern. Notable guests have included Presidents Monroe, Wilson, F.D.R., Eisenhower, Nixon, and Reagan. George Washington did not sleep at the inn but Booker T. Washington did. Entertainers have included Kirk Douglas, Ella Fitzgerald, Joan Baez, Art Linkletter, Mary Tyler Moore, Burt Bacharach, Duke Ellington, Lillian Gish and B.B. King. The list of writers includes F. Scott Fitzgerald, J.D. Salinger, Sinclair Lewis, Carl Sandburg, Robert Frost, and Dr. Seuss.

What you will have an opportunity to do:

The Valet/Bell Attendant is responsible for providing exceptional guest service by greeting guests, assisting with valet parking, and safely parking and retrieving vehicles in a timely manner. This role requires a positive attitude, excellent communication skills, and a commitment to creating a welcoming first and last impression for every guest. If guests are arriving by motor vehicle, you will open their door as you welcome them to the Inn. Park and retrieve guest vehicles safely and efficiently. Assist guests in securing other forms of transportation as needed. You will be working together with other attendants to ensure each guest has a personalized experience and will “dive