Premium Beauty Retail Consultant: Storytelling & Experiences

L'Oreal USA, Inc; Brookline (MA); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Monthly incentive program

VIP access to L'Oreal's internal shop

Learning & development opportunities

Employee resource groups

Mental health & wellness programs

Job summary

Aesop in Brookline, MA is hiring a Retail Consultant to deliver personalized, story-driven experiences. You will engage customers, demonstrate products, and guide them toward tailored regimens in a premium skincare and fragrance environment.

Join a brand focused on exceptional customer care, ongoing development, and a collaborative team culture. Eligible for incentives, strong training, and perks as part of L'Oreal's portfolio.

Qualifications

• Experience in retail or hospitality environments is preferred.
• Customer-focused mindset with commercial awareness.
• Strong interpersonal and storytelling abilities.

Responsibilities

• Drive store performance by understanding KPIs and executing a personalized plan with the Store Manager.
• Deliver exceptional customer experiences through warm engagement, product demos, and tailored regimens.
• Lead customers to product areas and samples, ensuring a memorable departure and invitation to return.
• Adhere to grooming standards and maintain store presentation and stock accuracy.
• Actively participate in training, share learnings, and seek feedback for growth.

Skills

Customer service

Retail sales

Communication skills

Product demonstrations

Attention to detail

Flexible scheduling

Job description

Aesop in Brookline, MA is hiring a Retail Consultant to deliver personalized, story-driven experiences. You will engage customers, demonstrate products, and guide them toward tailored regimens in a premium skincare and fragrance environment.

Join a brand focused on exceptional customer care, ongoing development, and a collaborative team culture. Eligible for incentives, strong training, and perks as part of L'Oreal's portfolio.