Premium Auto Concierge & Client Experience Lead

Landroverjacksonville; Asheville (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Plan

Paid Training

Employee vehicle purchase plans

Job summary

Fields Jaguar Land Rover of Asheville is looking for energetic team members to provide exceptional customer service at their dealership. Join us to create lasting relationships with customers while thriving in a supportive culture focused on integrity and efficiency.

Key responsibilities include managing customer outreach, maintaining accurate CRM notes, and ensuring showroom readiness. Ideal candidates will demonstrate strong organizational skills, multitasking abilities, and have a customer-first attitude. We offer comprehensive benefits, including medical and 401(k) plans.

Qualifications

• Strong organizational and communication skills.
• Professional appearance and customer-first attitude.
• Ability to multitask and work efficiently in a team environment.

Responsibilities

• Complete daily assigned tasks consistently and efficiently.
• Monitor customer responses in Elead email messaging daily.
• Maintain detailed and accurate customer notes in CRM.

Skills

Strong organizational skills

Communication skills

Ability to multitask

Professional appearance

Customer-first attitude

Self-motivated

Attention to detail

Tools

CRM experience (Elead preferred)

Job description

Fields Jaguar Land Rover of Asheville is looking for energetic team members to provide exceptional customer service at their dealership. Join us to create lasting relationships with customers while thriving in a supportive culture focused on integrity and efficiency.

Key responsibilities include managing customer outreach, maintaining accurate CRM notes, and ensuring showroom readiness. Ideal candidates will demonstrate strong organizational skills, multitasking abilities, and have a customer-first attitude. We offer comprehensive benefits, including medical and 401(k) plans.