Premium Audit & Nexus Support Coordinator

Socket.dev; Towson (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive benefits

Hybrid work options

Educational assistance

Job summary

Chesapeake Employers’ Insurance Company is seeking an organized Premium Audit Coordinator to support the department with multi-state audits, billing, and Nexus system administration. The role emphasizes collaboration with policyholders, agents, and internal teams to ensure accurate audits and timely communications.

Ideal candidates have 2+ years in insurance billing or premium audits, along with strong Excel skills and attention to detail.

Qualifications

• Requires high school diploma or equivalent.
• Associate degree in accounting or business preferred.
• 2+ years in insurance billing/ premium audit or related field.
• Insurance coursework recommended (PAAS TAP, CIC).
• Basic PC skills (Word, Excel).
• Ability to multi-task and re-prioritize daily.
• Understanding of workers compensation insurance and premium audit.
• Experience with diverse customer base and strong communication.

Responsibilities

• Provide direct support to the Department Director and other units within the department.
• Maintain, monitor, and manage other states' coverage audits.
• Review and submit other states’ premium audits for processing.
• Conduct and oversee monthly billing for Q&A for other states coverage.
• Collaborate with other states’ carrier to resolve issues.
• Provide administrative support to policyholders and agents for the Nexus system.
• Process Outlook mailbox transactions and manage emails/faxes from policyholders/agents.
• Educate stakeholders on audit processes and provide Nexus system support.

Skills

High school diploma

Accounting basics

Premium audit knowledge

MS Office (Word, Excel)

Multitasking

Communication skills

Bilingual (preferred)

Insurance coursework (PAAS TAP, CIC, A

Education

Associate’s degree in accounting or business-related field

High School Diploma or equivalent

Tools

MS Office

Job description

Chesapeake Employers’ Insurance Company is seeking an organized Premium Audit Coordinator to support the department with multi-state audits, billing, and Nexus system administration. The role emphasizes collaboration with policyholders, agents, and internal teams to ensure accurate audits and timely communications.

Ideal candidates have 2+ years in insurance billing or premium audits, along with strong Excel skills and attention to detail.