Premium Audit Analyst II — Impact & Insights

Emergent Holdings, Inc.; Lansing (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

Emergent Holdings, Inc. seeks a Premium Analyst I to primarily approve, complete, and process mail audits within a multi-functional unit.

You will provide direct customer service via phone, fax, and e‑mail to internal and external customers including Business Development Consultants, Service Center representatives, Finance, and other Premium Audit staff, as well as agents and policyholders. Responsibilities include analyzing and approving audits, communicating findings for policy adjustments,

Qualifications

• Associate degree or higher with accounting/insurance focus required.
• Experience in premium audit processing or payroll duties preferred.
• Strong knowledge of underwriting rules and state manual rules.

Responsibilities

• Analyze, research, approve, complete and process mail audits.
• Review audits for findings and communicate to internal staff for policy adjustments.
• Process audit adjustment types and notify parties if denied.
• Contact insureds, accountants or agents to gather information for correct classifications.
• Explain policy changes and omissions to payroll, codes, entities and addresses during audits.
• Manage workflow to meet service goals.
• Train and mentor junior staff.
• Prepare written correspondence and maintain information confidentiality.
• Work with minimal supervision.

Skills

Multi-functional teamwork

Underwriting rules knowledge

Oral and written communication

Organizational skills

Attention to deadlines

Payroll familiarity

Analytical problem solving

Education

Associate degree in accounting, business, insurance or related field

Bachelor’s degree in accounting, business, insurance, finance or related field

Tools

PAAS

NCCI

Job description

Emergent Holdings, Inc. seeks a Premium Analyst I to primarily approve, complete, and process mail audits within a multi-functional unit.

You will provide direct customer service via phone, fax, and e‑mail to internal and external customers including Business Development Consultants, Service Center representatives, Finance, and other Premium Audit staff, as well as agents and policyholders. Responsibilities include analyzing and approving audits, communicating findings for policy adjustments,