Premium AR Specialist - Insurance Payments (Remote/Hybrid)

IMG (International Medical Group); Indianapolis (IN); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401k with company match

Paid time off and company holidays

Free employee parking on-site fitness

Casual dress environment

Tuition reimbursement plan

Job summary

IMG (International Medical Group) is seeking an Accounts Receivable Clerk to join our Indianapolis area team. The role focuses on reconciling daily insurance sales transactions, processing payments, and maintaining accurate account activity with strict adherence to privacy regulations.

The Premium Accounting Specialist will deliver exceptional customer service to members, producers, and internal stakeholders while handling high-volume tasks in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of experience in Accounts Receivable or similar financial role.
• Experience with reconciliation processes.
• Strong interpersonal, verbal, and written communication skills.
• Proficiency in Microsoft Office applications with above-average data entry skills.

Responsibilities

• Process various forms of payments including credit cards, wires/ACH transfers, checks, and eChecks.
• Manage the shared Premium inquiry inbox and respond to inquiries in a timely, professional manner.
• Build and maintain strong relationships with clients and insurance producers to ensure high customer satisfaction.
• Reconcile daily insurance sales transactions and perform ad hoc reconciliations as needed.
• Process policy cancellations and ensure proper documentation.
• Resubmit declined payments and manage chargebacks and eCheck returns.
• Handle incoming phone calls and provide accurate, courteous assistance.
• Prioritize tasks and set goals aligned with business needs.
• Prepare commission payment cycles and respond to commission-related inquiries.
• Generate and distribute invoices accurately and timely.
• Ensure compliance with HIPAA regulations and participate in ongoing data/privacy security training.
• Perform other duties as assigned.

Education

High School Diploma or GED

Associate’s degree in accounting or related field

Tools

Microsoft Office

Job description

IMG (International Medical Group) is seeking an Accounts Receivable Clerk to join our Indianapolis area team. The role focuses on reconciling daily insurance sales transactions, processing payments, and maintaining accurate account activity with strict adherence to privacy regulations.

The Premium Accounting Specialist will deliver exceptional customer service to members, producers, and internal stakeholders while handling high-volume tasks in a fast-paced environment.