Premium Airport Lounge Suite Concierge

Hyde Park Hospitality, LLC; New York (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

401K Plan with company matching

Employee Corporate Discounts

Job summary

Hyde Park Hospitality, LLC seeks a Suite Host at LaGuardia Airport to provide exceptional guest service in the Sapphire Lounge by The Club. Responsibilities include greeting guests, preparing suites, and ensuring a premier experience by anticipating guest needs. Ideal candidates will have effective communication skills, a customer service focus, and the ability to handle stress. Benefits include medical insurance, vacation time, and a generous 401K plan with company matching. Join a diverse team that values inclusivity and premier hospitality.

Qualifications

• Ability to maintain composure under pressure and awareness of surroundings.
• Must be able to pass security background check.
• Ability to manage stress during fast-paced shifts.

Responsibilities

• Prepare suite with guest amenities.
• Provide elevate, personal service moments to guests.
• Anticipate special moments based on guest conversations.

Skills

Effective communication skills

Customer service focus

Problem solving

Active listening

Conflict resolution

Job description

Hyde Park Hospitality, LLC seeks a Suite Host at LaGuardia Airport to provide exceptional guest service in the Sapphire Lounge by The Club. Responsibilities include greeting guests, preparing suites, and ensuring a premier experience by anticipating guest needs. Ideal candidates will have effective communication skills, a customer service focus, and the ability to handle stress. Benefits include medical insurance, vacation time, and a generous 401K plan with company matching. Join a diverse team that values inclusivity and premier hospitality.