Premier Call Center Sales Consultant - Onsite, Commissions

AT&T; Cape Girardeau (MO); On-site; USD 26,000 - 85,797,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Employee discounts on AT&T plans

Tuition reimbursement

Paid Time off

Paid Parental Leave

Job summary

AT&T in Cape Girardeau, MO is seeking a Premier Service Consultant to drive customer acquisition, service, and retention. You will handle calls, chats, and emails, identify upsell opportunities, and close deals to meet sales targets while delivering excellent service.

The role offers a competitive hourly wage with commissions and a comprehensive benefits package. You may work a flexible 40-hour week including some nights and weekends, with paid training and growth opportunities within AT&T.

Qualifications

• Commissioned sales experience highly preferred.
• Unwavering customer focus.
• Strong work ethic and adaptability.
• Problem-solving skills and attention to detail.

Responsibilities

• Handle customer interactions (calls, chats, emails) in a fast-paced environment.
• Identify upselling opportunities and close deals to reach sales targets.
• Resolve issues related to service, billing, payments, and collections.
• Explain bills and product features clearly.
• Troubleshoot basic problems and seek higher support if needed.
• Work a flexible 40 hour per week schedule, including nights, weekends, and overtime.

Skills

Customer focus

Sales experience

Problem-solving

Adaptability

Job description

AT&T in Cape Girardeau, MO is seeking a Premier Service Consultant to drive customer acquisition, service, and retention. You will handle calls, chats, and emails, identify upsell opportunities, and close deals to meet sales targets while delivering excellent service.

The role offers a competitive hourly wage with commissions and a comprehensive benefits package. You may work a flexible 40-hour week including some nights and weekends, with paid training and growth opportunities within AT&T.