Premier Call Center Sales Consultant - Uncapped Commissions

AT&T; Cape Girardeau (MO); Presencial; USD 40.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision coverage

401(k) plan

Employee discounts on AT&T plans and设备

Tuition reimbursement program

Paid Time off and holidays

Paid Parental Leave

Disability benefits

Life and AD&D insurance

Descripción de la vacante

AT&T in Cape Girardeau, MO is seeking a Premier Service Consultant to drive customer acquisition, sales, service and retention. You will handle inquiries via calls, chats, and email, identify upsell opportunities, and resolve billing and service issues while explaining plans and features.

The role offers a 40-hour week, training, and uncapped commissions with earnings potential well above base pay. Join a team focused on customer loyalty and service excellence.

Formación

• Commissioned sales experience highly preferred.
• Unwavering customer focus.
• Strong work ethic.
• Adaptability.
• Problem-solving skills.
• Attention to detail.

Responsabilidades

• Handle customer interactions (calls, chats, emails) in a fast-paced environment.
• Identify upselling opportunities and close deals to reach your sales and commissions targets.
• Accurately resolve issues related to service, billing, payments, and collections.
• Explain bills and product features clearly.
• Troubleshoot basic problems and seek higher support if needed.
• Build customer confidence and loyalty by resolving issues.
• Support various customer inquiries, including technical issues.
• Work a 40 hour per week schedule, which may include nights, weekends, and overtime.
• Paid training to set you up for success.

Conocimientos

Commissioned sales

Customer focus

Work ethic

Adaptability

Problem solving

Attention to detail

Descripción del empleo

AT&T in Cape Girardeau, MO is seeking a Premier Service Consultant to drive customer acquisition, sales, service and retention. You will handle inquiries via calls, chats, and email, identify upsell opportunities, and resolve billing and service issues while explaining plans and features.

The role offers a 40-hour week, training, and uncapped commissions with earnings potential well above base pay. Join a team focused on customer loyalty and service excellence.