Premier Banking Specialist

Newhorizonbank; Virginia (MN); Hybrid; USD 45,000 - 65,000; Full time

Job summary

New Horizon Bank is seeking a dynamic Premier Banker at the Operations Center to deliver high-touch, relationship-driven service to premium clients. As the first point of contact, you will set the tone for interactions, coordinate appointments, and help define Premier Banking standards.

You will open and service deposit accounts, assist with digital banking, and partner with leadership to refine protocols. This role supports the Premier Banking Center and collaborates with cross-functional teams

Qualifications

• Demonstrated ability to deliver exceptional client service and build lasting relationships.
• Strong organizational and multitasking skills, with the ability to manage appointments and client scheduling.
• Excellent verbal and written communication skills, with a polished and professional phone presence.
• Proven ability to handle multiple priorities with professionalism and discretion.

Responsibilities

• Provide premier banking services, assisting clients with account setup, digital banking, product education, and teller transactions.
• Manage appointment scheduling, ensuring a seamless and organized process for both clients and bankers.
• Open, maintain, and service deposit accounts with exceptional care and attention to detail.
• Serve as the primary point of contact for coordinating client visits to the Premier Banking Center.
• Partner with leadership to develop and refine protocols, standards, and best practices for premier banking delivery.
• Assist in onboarding and training future Premier Bankers, serving as a role model for white-glove service and relationship excellence.

Skills

Client service

Relationship building

Communication

Organizational skills

Multi-tasking

Education

High school diploma

College coursework or degree preferred

Job description

New Horizon Bank is seeking a dynamic Premier Banker at the Operations Center to deliver high-touch, relationship-driven service to premium clients. As the first point of contact, you will set the tone for interactions, coordinate appointments, and help define Premier Banking standards.

You will open and service deposit accounts, assist with digital banking, and partner with leadership to refine protocols. This role supports the Premier Banking Center and collaborates with cross-functional teams