Predictive Insights Business Analyst

3001 TC USA Services Inc; Town of Charleston (NY); Hybrid; USD 95,000 - 125,000; Full time

Benefits offered by this job

Hybrid work model

Flexible dress code

Job summary

TC Energy is seeking a skilled Business Analyst to join the Predictive Insights team. You will translate business requirements and data needs into analytics solutions, partnering with stakeholders, vendors, and developers to deliver high-quality results.

The ideal candidate has strong SQL, data modeling, and reporting skills, plus experience with asset management and enterprise platforms. This role supports hybrid work within the US and Canada, emphasizing collaboration across operations and

Qualifications

• Associate degree in business/IS/CS or related field required.
• 5+ years in business analysis, systems analysis, or product ownership.
• Experience supporting asset management, maintenance, operations, or utility functions.
• Experience with system integrations, data analytics, and enterprise app delivery.

Responsibilities

• Lead complex application enhancement, modernization, and implementation initiatives.
• Elicit, document, validate, and manage business, functional, data, and reporting requirements.
• Analyze processes for optimization, automation, and digital improvements.
• Develop process maps, user stories, and technical specifications.
• Facilitate workshops and stakeholder meetings; partner with technical teams.
• Coordinate test planning, integration testing, and user acceptance testing.
• Support data flows, dashboards, reports, and data governance.
• Assist with change management, training, and adoption.

Skills

Requirements gathering

Business process modeling

User stories & use cases

SQL querying & data analysis

Data mapping & governance

Power BI & reporting

SAP EAM

APIs & integrations

SDLC & testing

Azure DevOps / ServiceNow

Microsoft 365 suite

Education

Associate's degree in Business/IS/CS/Engineering tech

Bachelor’s degree preferred

Tools

AVEVA PI

Power BI

Microsoft Fabric

Excel (Advanced)

Confluence/SharePoint

Job description

At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability. Join us. Connect to what matters.

The Opportunity The Predictive Insights team is expanding its technical capabilities to support business growth and improve asset performance. Using tools such as AVEVA PI, AWS, reporting and analytics platforms, and appropriate machine learning applications, the team helps predict, identify, and prevent asset failures. This role sits within Asset Applications, a small, technical, high-performing team that partners with Real-Time Monitoring and Applications and other asset performance groups. It offers growth, exposure, and mentorship for someone who enjoys working at the intersection of operations, data, and technology.

As a Business Analyst on the Predictive Insights team, this role connects operational needs with technology delivery by translating business requirements, data needs, and process challenges into practical application, reporting, and analytics solutions. Serving as a senior liaison between business stakeholders and Asset Applications, the role supports analysis, design, implementation, and continuous improvement of solutions aligned to business objectives. The role leads complex initiatives, documents requirements, evaluates process improvements, supports delivery from concept through implementation, and partners with business leaders, product owners, developers, vendors, and project teams to deliver quality solutions. It also supports data flows, semantic data models, dashboards, reports, ad hoc data requests, testing, data governance, change management, and adoption.

The ideal candidate is collaborative, detail-oriented, comfortable with technical and operational stakeholders, and able to translate complex needs into actionable requirements that support safe, reliable, and efficient asset performance.

What you’ll do

• Lead business analysis for complex application enhancement, modernization, and implementation initiatives.
• Elicit, document, validate, and manage business, functional, technical, data, and reporting requirements.
• Analyze processes and identify optimization, automation, and digital improvement opportunities.
• Develop process maps, workflow diagrams, business rules, use cases, specifications, and user stories.
• Facilitate workshops, requirements sessions, design reviews, and stakeholder meetings.
• Partner with technical teams on scalable application, integration, reporting, data mapping, interface, and API-based solutions.
• Coordinate test planning, test case development, integration testing, and user acceptance testing.
• Analyze application data and reporting needs to support operational and strategic decisions.
• Support change management, training, documentation, and user adoption.

Required Technical Skills

• Core Business Analysis Requirements gathering, analysis, and management
• Business process modeling, including workflow diagrams and swimlane mapping
• User stories, use cases, agile delivery, business cases, process improvement, root cause analysis, and problem-solving methodologies
• Data & Reporting Advanced SQL querying, data analysis, real-time data acquisition, and reporting analysis
• Data mapping, lineage, quality assessment, governance, and master data management principles
• Power BI, Microsoft Fabric, advanced Excel, Power Query, Pivot Tables, and related reporting and analytics platforms
• Application & Technology SAP Enterprise Asset Management and enterprise business application support
• Application integrations, APIs, web services, cloud-based platforms, and system implementations
• SDLC practices, testing methodologies, and defect management tools
• Collaboration & Productivity Tools Azure DevOps, ServiceNow, or similar work management platforms
• Microsoft 365, including Teams, SharePoint, Power Platform, and Visio
• Requirements, documentation, process visualization, and documentation tools such as Confluence and SharePoint

Minimum Qualifications

• Associate’s degree in Business, Information Systems, Computer Science, Engineering Technology, or a related discipline.
• 5+ years of experience in business analysis, systems analysis, product ownership, or a related field.
• Experience supporting asset management, maintenance, operations, engineering, or utility business functions.
• Experience with system integrations, data analytics, and enterprise application delivery.

Preferred Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related discipline preferred.
• Experience working within regulated utility, energy, pipeline, or industrial environments preferred.
• Experience with SAP Enterprise Asset Management, AVEVA PI, AWS, Microsoft Fabric, Power BI, or similar platforms.

To remain competitive, support our high-performance culture and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office-based workforce in Canada, the U.S. and Mexico.

#LI-Hybrid

About our business

We are a leader in North American energy infrastructure, spanning Canada, the U.S. and Mexico. For over 75 years, we have proudly connected the world to the energy it needs. Every day, we move more than 30 per cent of the natural gas used across the continent and connect LNG exports to global markets, powering communities and industries. Complemented by strategic ownership and low-risk investments in power generation, our infrastructure delivers affordable, reliable and sustainable energy across North America. Our field operations span seven Canadian provinces, 34 U.S. states and seven Mexican states. Together, we strengthen the connections that deliver the energy the world relies on-every day.

Equal Opportunity Statement

TC Energy is an equal opportunity employer and participates in the E-Verify program supervised by the US government. We welcome applications from all qualified individuals regardless of race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. We are also committed to providing accommodations throughout the recruitment process. Applicants requiring accommodations or accessible formats are encouraged to contact us at [e-mail] for support.

All applicants must have legal authorization to work in the country where the position is based, without restrictions. Background screening is required for all positions, which may include criminal and/or credit checks. Offers may be extended at a different level or job title that best aligns with the successful candidate's qualifications.

Learn more Visit us at TCEnergy.com and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates.

Thank you for considering TC Energy in your career journey.

Determined, imaginative, curious—if these are some of the ways you describe yourself, we want to learn more about you! At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability. We are the essential network that connects communities with opportunities, industries with solutions and nations with prosperity. We create meaningful connections that extend beyond pipelines to the fabric of our daily lives; from heating homes to shaping a brighter future. At TC Energy, we believe our people are the driving force behind these vital connections. If you’re ready to join a team that’s shaping the future of energy—make the connection.

As a Business Analyst on the Predictive Insights team, this role connects operational needs with technology delivery by translating business requirements, data needs, and process challenges into practical application, reporting, and analytics solutions. Serving as a senior liaison between business stakeholders and Asset Applications, the role supports analysis, design, implementation, and continuous improvement of solutions aligned to business objectives. The role leads complex initiatives, documents requirements, evaluates process improvements, supports delivery from concept through implementation, and partners with business leaders, product owners, developers, vendors, and project teams to deliver quality solutions. It also supports data flows, semantic data models, dashboards, reports, ad hoc data requests, testing, data governance, change management, and adoption. The ideal candidate is collaborative, detail-oriented, comfortable with technical and operational stakeholders, and able to translate complex needs into actionable requirements that support safe, reliable, and efficient asset performance. The Predictive Insights team will work on industrial systems, data pipelines, and advanced analytics to anticipate and mitigate asset risks.