Precision Golf Club Fitting Specialist

PGA TOUR Superstore, Inc; Grand Rapids (MI); Hybrid; USD 28,000 - 32,000; Full time

Job summary

PGA TOUR Superstore in Grand Rapids is seeking a STUDIO Fitting Specialist to engage customers, deliver world-class service, and build lasting relationships that drive repeat business. You will work under the Sales and Service Manager, focusing on KPIs like sales targets and bookings while growing the client base.

Additionally, you will assist with front-end operations, keep the STUDIO area visually appealing, and provide expert knowledge on golf products and services.

Qualifications

• Strong listening and interpersonal communication abilities.
• Basic computer skills including Microsoft Office.
• Ability to organize multiple priorities to meet deadlines.

Responsibilities

• Engage with every customer and provide world-class service.
• Achieve KPIs such as sales targets, sales per hour, and high booking percentage.
• Enter custom club orders accurately and document specifications precisely.
• Maintain the STUDIO area in a clean, appealing, and fully operational state.
• Provide expert knowledge on products and services and stay updated on promotions.

Skills

Communication

Microsoft Office

Organization

Customer service

Golf knowledge

Education

High School Diploma or equivalent

Tools

Trackman

SAM Putt Lab

Club fitting tools

Job description

PGA TOUR Superstore in Grand Rapids is seeking a STUDIO Fitting Specialist to engage customers, deliver world-class service, and build lasting relationships that drive repeat business. You will work under the Sales and Service Manager, focusing on KPIs like sales targets and bookings while growing the client base.

Additionally, you will assist with front-end operations, keep the STUDIO area visually appealing, and provide expert knowledge on golf products and services.