Precision CNC Systems Service Technologist

GENERAL TOOL COMPANY; Cincinnati (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

GTC is seeking a maintenance technician to keep CNC machine tools production-ready, aligned with OEM standards, and to operate within an Ownership For All culture from day one.

You will triage, diagnose, and repair equipment, perform preventive maintenance, and collaborate with operators and production teams to maximize uptime on the Cincinnati floor while upholding safety and documentation standards.

Qualifications

• 3+ years maintenance experience on manual and CNC machinery.
• US citizenship required.
• High school diploma or GED; technical certification preferred.

Responsibilities

• Triage, diagnose, and repair equipment; return assets to service quickly.
• Execute preventive maintenance and condition-based checks.
• Coordinate with third-party service organizations as needed.
• Identify, source, and order required parts.
• Maintain accurate maintenance records and service histories.
• Seek value-added tasks to maximize productivity between calls.

Skills

CNC Machine Repair

Preventive Maintenance

Troubleshooting

Documentation

Team Collaboration

Safety Compliance

Education

High School Diploma or GED

Technical Certification (preferred)

Tools

DVM

Oscilloscope

Job description

Be an Owner, Not Just an Employee

Join GTC and participate in Ownership For All—our program that grants an ownership stake to every eligible full-time hire from day one. When the company wins, you win too.

Is This You?

• Do you thrive on getting complex CNC machine tools back online fast and safely?
• Can you balance preventive maintenance with urgent troubleshooting without missing documentation?
• Are you fluent in the language of encoders, resolvers, and control diagnostics?
• Do you enjoy collaborating with operators and production teams to improve uptime?

What You'll Own

• Keep equipment production-ready through disciplined preventive maintenance aligned to OEM and internal standards.
• Enforce safety protocols consistent with OSHA and manufacturer requirements.
• Maintain accurate maintenance records and service histories.
• Continuously remove waste—time, material, rework—from maintenance processes.
• Seek additional value-added tasks to maximize productivity between calls.
• Complete every activity with safety front and center.

Daily Responsibilities

• Triage, diagnose, and repair equipment; return assets to service quickly.
• Execute preventive maintenance and condition-based checks.
• Coordinate with third-party service organizations as needed.
• Identify, source, and order required parts.

Your Background Minimums

• High school diploma or GED.
• 3+ years of maintenance experience on manual and CNC machinery.
• US citizenship required.

Preferred

• Associate degree or technical certificate in industrial maintenance.

Technical Capabilities

• Mechanical systems: bearings, ball screws, gearboxes, pumps, hydraulics, lubrication.
• Blueprint literacy to tear down, rebuild, and verify components.
• Machine geometry and alignment using precision levels, granite and column squares.
• Electrical basics: read schematics; troubleshoot with a DVM and oscilloscope.
• Controls: Siemens, Fanuc, Heidenhain; leverage control diagnostics confidently.
• Feedback devices: inductosyn, resolver, encoder, linear scales—diagnose and resolve faults.
• Metrology: laser linear accuracy checks; Renishaw ballbar for circularity.

Team & Culture

• Partner closely with maintenance teammates, operators, supervisors, and production control.
• Demonstrate a cooperative, proactive approach—step in to help others succeed.

Work Environment

• Manufacturing floor with noise, dust, and temperature changes.
• Lift/carry up to 50 lbs as needed.
• Flex for extended hours or weekends to address urgent needs.

Core Proficiencies

• CNC Machine Repair
• Equipment Diagnostics & Troubleshooting