Precision Alterations Specialist

Men's Wearhouse; Franklin (MA); On-site; USD 23,000 - 37,000; Full time

Job summary

Men's Wearhouse is seeking a Retail Store Tailor—Alterations to join our team. The role focuses on high-quality clothing alterations, measurements, fittings, and garment repairs, with an emphasis on customer satisfaction and accurate, timely results.

The Tailor will work in a team environment, maintain a clean workspace, and support inventory and sales staff by sharing tailoring knowledge and providing fit guidance to customers.

Qualifications

• Proficient in standard alterations including pant hems, waist and seat adjustments, rise and tapering, coat sleeves, side seams, and collar adjustments.
• Able to maintain 60 minutes of productive alteration work per hour.
• Ensure garments meet high-quality standards with clean finishes and secure stitching.
• Press garments for a clean, crisp finish.
• Maintain a clean, organized workspace and properly store tools/materials.
• Demonstrate proficiency with tailor shop equipment.
• Ensure completed work is accurately tagged and ready for pickup.
• Assist with inventory management and replenishment requests.

Responsibilities

• Perform alterations to customer specifications and ensure fit accuracy.
• Assist front-of-house with tasks such as cleaning and restocking as needed.
• Participate in consultations and offer guidance on alterations and fit.
• Provide exceptional customer experience and adapt to workload priorities.

Skills

Sewing

Alterations

Attention to detail

Customer service

Communication

Tools

Sewing machine operation

Pressing equipment

Job description

Men's Wearhouse is seeking a Retail Store Tailor—Alterations to join our team. The role focuses on high-quality clothing alterations, measurements, fittings, and garment repairs, with an emphasis on customer satisfaction and accurate, timely results.

The Tailor will work in a team environment, maintain a clean workspace, and support inventory and sales staff by sharing tailoring knowledge and providing fit guidance to customers.