Pre-Surgical Clearance Coordinator

OrthoArizona; Glendale (AZ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Basic Life Insurance

Employee Assistance Program

Voluntary Short- & Long-Term Disabilty

401(k) Plan

Paid Time Off

Job summary

OrthoArizona is seeking a Pre-Surgical Clearance Coordinator in Glendale to manage patient clearances and coordinate with surgical teams. You will contact patients and clinics to obtain required tests and documents, ensuring timely pre-op clearances.

The role requires EMR proficiency, strong organization, and reliable transportation to travel across sites as needed. Join a leading orthopedic practice focused on exceptional patient care.

Qualifications

• High School diploma or equivalent.
• Graduation from an accredited Medical Assistant program.
• Current CPR certification.

Responsibilities

• Receive and manage 30+ flags daily from the surgery scheduler in EMR.
• Complete clearances timely by contacting patients and offices to request documents (clearance letters, labs, X-rays, EKGs).
• Regularly monitor the clearance fax folder for incoming documents.
• Manage calls (up to 10 per patient or office); leave messages, follow up, and handle long hold times.
• Communicate delays in clearances with the patient support team.
• Update patient charts and tracker as clearances are received; follow up if not received by the pre-op date.
• Continuously manage and progress through the task list to ensure all responsibilities are met efficiently.

Skills

Vital signs

Medical terminology

Equipment handling

EMR navigation

CPR certification

Education

High School diploma or equivalent

Graduation from an accredited Medical Assistant program

Tools

EMR software

Job description

Anticipate patient needs, exceed expectations, and create lifelong memories.

An orthopedic practice that is made up of over 70 premier specialists, specializing in sports medicine, joint replacement, arthroscopy, fractures, arthritis, and general orthopedic conditions in adult and pediatric patients. OrthoArizona offers a wide variety of services that include advanced imaging, physical therapy, diagnostic testing, casting, durable medical equipment, and workers’ compensation.

We are looking for employees who want to work for a fast-growing organization with a strong reputation for providing comprehensive, high-quality musculoskeletal care. We need professionals who share our vision and the commitment to see it through.

General Employee Benefits

We are committed to providing the best benefits options to our employees so we can support their health, wellness, and happiness.

Basic Life Insurance

Employee Assistance Program

Voluntary Short- & Long-Term Disability

401(k) Plan

Paid Time Off

Position:Pre-Surgical Clearance Coordinator

Location: Glendale (West Glendale)

Job Id:4109

# of Openings:1

Pre-Surgical Clearance Coordinator

About OrthoArizona

At OrthoArizona, we are bringing the best together. Our organization was created to help serve ALL orthopedic and podiatry needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers including physical and occupational therapists.

Today we are one of Arizona’s largest privately owned and most comprehensive orthopedic practices with more than 75 locally and nationally renowned providers across 30 locations, in addition to 2 ambulatory surgical centers and in house state of the art MRI capabilities. At OrthoArizona we are committed to best-in-class patient care, being a pioneer in research and technology, and most importantly, rewarding and recognizing our employees.

As a Pre-Surgical Clearance Coordinator with OrthoArizona, you will get to:

• Receive and manage 30+ flags daily from the surgery scheduler in EMR
• Complete clearances timely by contacting patients to confirm completion of requested tests, PCP/specialists offices to request faxed documents, including clearance letters, labs, chest X-rays, and EKGs to be faxed.
• Regularly monitor the clearance fax folder for incoming documents.
• Manage frequent calls, which may include up to 10 calls per patient or specialist office. Leave messages for clinics, follow up on calls, and handle situations where hold times are lengthy
• Communicate with various members of the patient support team on any delays in clearances
• Update patient charts and tracker as clearances are received, follow up with offices if clearances are not received by the pre-op date.
• Continuously manage and progress through the task list to ensure all responsibilities are met efficiently.

Qualifications

• Willingness to travel across multiple sites.
• Must have reliable transportation.
• Knowledge of examination, diagnostic, and treatment room procedures.
• Working knowledge of medical terminology and anatomy.
• Familiarity with equipment and instruments necessary to deliver patient care.
• Knowledge of handling blood products and disposing of contaminated items.
• Knowledge of universal precautions.
• Ability to take vital signs and record results.
• Understand/Perform training on electronic medical record software.
• Continue to expand knowledge of electronic medical record software as updates occur.
• High School diploma or equivalent required.
• Graduation from an accredited Medical Assistant program.
• Current CPR certification.

Full Time Benefits

• Robust paid time off package including, sick time, holidays, & paid time off!
• Medical with multiple different plan options.
• Health Savings account + company contributions.