Pre-Service & Insurance Authorization Coordinator

Mercy Medical Center; Cedar Rapids (IA); On-site; USD 25,000 - 39,000; Full time

Job summary

Mercy Medical Center in Cedar Rapids, IA, seeks a Revenue Cycle/Pre-Service professional to verify benefits, obtain authorizations, and determine patient liability before scheduled services. You will work with insurance payors and clinical teams to ensure accurate pre-certification and smooth patient experiences.

Responsibilities include gathering demographics, validating benefits, and supporting the billing process to maximize reimbursement.

Qualifications

• One year of related hospital/clinic experience.
• CRCR certification with HMFA or equivalent preferred.

Responsibilities

• Pre-schedules and clears new cases for pre-scheduled services.
• Interacts with insurance providers to verify benefits and obtain authorizations.
• Communicates patient liability after pre-service completion.
• Supports revenue cycle management and collaborates with department heads to maximize reimbursement.
• Develops and maintains monthly reports and statistics.

Skills

Accounts receivable management

Interpersonal communication

Customer service

HIPAA compliance

Professional demeanor

Education

High School Diploma or equivalent

Tools

Epic system

Job description

Mercy Medical Center in Cedar Rapids, IA, seeks a Revenue Cycle/Pre-Service professional to verify benefits, obtain authorizations, and determine patient liability before scheduled services. You will work with insurance payors and clinical teams to ensure accurate pre-certification and smooth patient experiences.

Responsibilities include gathering demographics, validating benefits, and supporting the billing process to maximize reimbursement.