Pre Sales Technician

BDR Thermea Group; Warwick (RI); On-site; USD 60,000 - 90,000; Full time

Job summary

Join a forward-thinking company dedicated to revolutionizing energy usage! As a Pre-Sales Technician, you will play a crucial role in shaping sustainable solutions, collaborating with sales teams, and ensuring customer needs are met. This position offers an exciting opportunity to work with innovative technologies in a supportive environment that values diversity and inclusion. With a focus on engineering breakthroughs, you will contribute to meaningful projects that make a lasting impact in the industry. Embrace your passion for evolution and help drive the energy transition forward!

Benefits

25 days holiday plus bank holidays

Income protection

Contributory pension

Maternity and paternity pay

Sick pay schemes

Staff discounts

Qualifications

• Experience in building services and HVAC industry.
• Strong communication and numeracy skills are essential.

Responsibilities

• Deliver detailed project requirements for solution designers.
• Build relationships with sales teams and customers.

Skills

Building services

Understanding of HVAC industry

Computer Aided Design (AutoCAD)

CRM systems experience

M3 Business management software

Knowledge of 18th Edition Installation and Wiring Regulations

Excellent verbal and written communication skills

Strong numeracy skills

Experience in Mechanical and Electrical building services

Understanding of renewable technologies

Education

BTEC level education

Tools

AutoCAD

CRM systems

M3 Business management software

Job description

1. Provide the best possible experience on our site
2. Collect statistics to optimize site functionality

We make the energy transition a reality.

Be a part of the movement and help shape a sustainable future for all. Come and join us!

Why work for Baxi?

Baxi is a heritage heating and hot water solutions provider with big ambitions to change the way we think about and use energy. We’re focused on driving the conversations and spearheading the change that will enable us to make this happen. We have some of the best-known and trusted heating and hot water brands for residential and commercial customers, including Baxi, Main, Megaflo, Remeha, Andrews Water Heaters, Potterton Commercial, Heatrae Sadia, and Packaged Plant Solutions.

Our UK & Ireland business has led engineering breakthroughs and successfully adapted to be a leader in our industry for over 150 years.

Our established foothold in the heating manufacturing market, with a well-respected product portfolio and a dedicated team, positions us to lead the way for change and make a lasting impact on the industry. Do you have a passion for evolution? Come and join us!

Who will you be working with?

The Pre-Sales Technician is the primary technical resource for the sales force. They are responsible for actively driving and managing the solution evaluation stage of the sales process, working closely with the sales team to ensure project requirements align with Baxi's solutions portfolio.

On a daily basis, you’ll be responsible for:

• Delivering detailed project requirements to enable solution designers to produce detailed designs utilizing Baxi renewables and fossil fuel technologies.
• Building close relationships with external sales teams and their customers to understand project goals and operational needs, working from opportunities generated by the Commercial Sales Teams.
• Ensuring customer requirements can be met by Baxi solutions, with seamless transition to detailed design in a timely manner, adhering to SLA’s and project timelines.
• Compiling and producing Opportunity Quotation Specifications and managing the CRM system to ensure all opportunities are correctly entered and accessible for the sales team to manage through quotation stages.
• Assisting system designers to complete detailed designs on time to meet SLA’s.
• Generating standardized heating schematics for Commercial Heating and Hot Water systems for various stakeholders.
• Providing detailed product lists to meet specific solutions, assisting installers/contractors with legislative compliance.
• Supporting follow-up design services, including handover documentation and performance details related to the system design.

About you:

We want to ensure you’re set up for success. To be successful in your application, you should have experience in:

• Building services, ideally educated to BTEC level.
• Understanding of the HVAC industry.
• Using Computer Aided Design systems, ideally AutoCAD.
• CRM systems experience.
• Using M3 Business management software.
• Knowledge of the 18th Edition Installation and Wiring Regulations.
• Excellent verbal and written communication skills.
• Strong numeracy skills.
• Experience in Mechanical and Electrical building services within commercial properties.
• An understanding of renewable technologies, ASHP heating systems, and the transition from fossil fuels.
• Knowledge of UK legislative requirements for new build properties, including Building Regulations and F-Gas.
• A collaborative working style, nurturing internal and external relationships to ensure high-quality deliverables.

What we offer:

Our package includes a basic salary plus variable incentives. Benefits include 25 days holiday plus UK Bank holidays, income protection, a contributory pension, maternity, paternity, and sick pay schemes, staff discounts, and more.

Diversity and inclusion:

We’re committed to building a diverse workforce that reflects our mission and customer base. We value and embrace differences that make our people unique and contribute to our success. We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability.

At BDR Thermea Group, we believe diversity, equity, and inclusion are vital to our success. We strive to create a workplace where everyone feels valued, respected, and empowered to bring their whole selves to work. Please see our DE&I policy on our website for more details.

What’s it like to work at Baxi UK and Ireland?

Baxi is a heritage heating and hot water solutions provider with big ambitions to change the way we think about and use energy. We’re focused on driving the conversations and spearheading the change that will enable us to make this happen. We have some of the most trusted brands in the industry, including Baxi, Main, Megaflo, Remeha, Andrews Water Heaters, Potterton Commercial, Heatrae Sadia, and Packaged Plant Solutions.

Our UK & Ireland business has led engineering breakthroughs and successfully adapted to be a leader in our industry for over 150 years.

Our strong market presence, respected product portfolio, and dedicated team position us to lead change and leave a lasting impact on the industry.

Do you have a passion for evolution? Join us and be part of the journey!