Pre-Sales Support Analyst

Jobtailor; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor in Chicago seeks a detail-oriented Sales Support professional to assist in preparing RFPs, RFIs, and client-facing documents. You will coordinate with subject matter experts, draft responses, and maintain the proposal content library.

The role emphasizes writing quality, proofreading accuracy, and timely submissions, with opportunities to support customized client presentations and business development efforts.

Qualifications

• Bachelor’s degree in business administration, marketing, communications, English, health administration, or related field.
• Strong written and verbal communication skills.
• Excellent proofreading and attention to detail.
• Basic project coordination skills.
• Experience supporting RFPs, proposals, or client-facing communications is preferred.
• Exposure to healthcare, insurance, employee benefits, wellness, or technology industries is preferred.

Responsibilities

• Assist in preparing and completing RFPs, RFIs, questionnaires, and other sales support materials.
• Draft, edit, and proofread proposal responses, executive summaries, cover letters, and client-facing documents.
• Coordinate with subject matter experts to gather information for proposal responses and sales materials.
• Maintain and update the proposal content library and knowledge management systems.
• Ensure proposal submissions are accurate, well-formatted, and completed within deadlines.
• Support sales teams in developing customized responses and presentations for prospective clients.

Skills

Strong written and verbal comm.

Attention to detail

Organizational skills

Critical thinking

Problem solving

Collaboration

Customer-focused mindset

Basic project coordination

Education

Bachelor’s degree in business administration, marketing, communications, English, health administration, or related field

Tools

Salesforce

Responsive

SharePoint

Microsoft Teams

Proposal automation tools

Job description

• Assist in preparing and completing RFPs, RFIs, questionnaires, and other sales support materials


• Draft, edit, and proofread proposal responses, executive summaries, cover letters, and client-facing documents


• Coordinate with subject matter experts to gather information for proposal responses and sales materials


• Maintain and update the proposal content library and knowledge management systems


• Ensure proposal submissions are accurate, well-formatted, and completed within established deadlines


• Support sales teams in developing customized responses and presentations for prospective clients


• Track proposal deadlines, requirements, and deliverables using project management tools and processes


• Identify opportunities to improve proposal processes, templates, and content accuracy


• Assist with special projects and administrative activities related to the sales cycle and business development efforts


• Perform other duties as assigned

Requirements

• 0 to 2 years of professional experience in sales support, business operations, marketing, communications, administration, customer service, or a related field


• Internship, co-op, or project experience involving business writing, research, or document management is preferred


• Experience supporting RFPs, proposals, bids, or client-facing business communications is preferred


• Exposure to healthcare, insurance, employee benefits, wellness, or technology industries is preferred


• Bachelor’s degree in business administration, marketing, communications, English, health administration, or a related field


• Strong written and verbal communication skills


• Excellent proofreading and attention to detail


• Strong organizational and time management abilities


• Basic project coordination skills


• Critical thinking and problem-solving capabilities


• Ability to manage multiple priorities and deadlines


• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams


• Ability to work collaboratively across functions and build positive working relationships


• Commitment to producing high-quality, accurate work


• Knowledge of Salesforce, Responsive, SharePoint, or similar content management systems is preferred


• Experience working with proposal automation tools is preferred


• Familiarity with employee benefits, wellness, or healthcare terminology is preferred


• Strong attention to detail, curiosity and willingness to learn, initiative and accountability, adaptability, professionalism and integrity, and a customer-focused mindset

Core Competencies

Demonstrates strong written and verbal communication skills, with a focus on drafting and proofreading proposals and client-facing documents. Proficient in project coordination and managing multiple priorities while ensuring high-quality, accurate submissions within deadlines.

Highest-signal resume keywords

• Proposal Development


• RFP Support


• Microsoft Office Suite Proficiency


• Attention to Detail


• Project Coordination

ATS Optimization Keywords

Hard Skills

• Business Writing


• Document Management


• Proposal Automation Tools


• Research


• Sales Support

Soft Skills

• Organizational Skills


• Critical Thinking


• Problem-Solving


• Collaboration


• Customer-Focused Mindset

Industry Keywords

• Healthcare


• Insurance


• Employee Benefits


• Wellness


• Business Administration

Tools & Technologies

• Salesforce


• Responsive


• SharePoint


• Microsoft Teams