Pre-Sales Engineer

Ubiquiti Inc.; Chicago (IL); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Latest Ubiquiti gear for home lab

Fully paid high-coverage medical insurance

Flexible, hybrid work environment

Job summary

A leading technology company is seeking a Pre‑Sales Engineer to design scalable solutions in networking and security. You'll work with enterprise customers and MSPs, translating complex system needs into actionable feedback while operating in a flexible, hybrid environment. Strong technical skills and the ability to communicate clearly with diverse audiences are essential. The role offers a salary range of $80,000 - $120,000 and includes benefits like high-coverage insurance and equipment for home labs.

Qualifications

• Strong technical background with a solid foundation in networking concepts preferred.
• Clear communicator who can translate complex technical concepts for both technical and executive audiences.
• Comfortable operating in fast-paced, ambiguous environments.

Responsibilities

• Own problem discovery and design scalable solutions across networking and physical security.
• Create presentations, demos, and training content that translate complex systems into clear narratives.
• Scale the Partner Program by onboarding new MSPs/SIs and growing existing partners.

Skills

Problem-solving

Technical communication

Networking concepts

Strategic thinking

Ambiguity navigation

Job description

The Role

We’re looking for a Pre‑Sales Engineer who thrives in ambiguity, thinks in systems, and enjoys turning complex, real‑world problems into simple, scalable solutions. You’ll work across Ubiquiti’s expanding ecosystem—including routing, switching, security, SD‑WAN, cameras, and access control—partnering with enterprise customers, MSPs, and internal teams to design architectures and influence product direction. This is not a traditional, script‑driven sales engineering role. You’ll be expected to operate with autonomy, challenge assumptions, and contribute to how UniFi evolves—not just how it’s sold.

Responsibilities

• Own problem discovery and design scalable solutions across networking and physical security, even when requirements are unclear
• Create presentations, demos, and training content that translate complex systems into clear, compelling narratives
• Translate customer and partner needs into structured, actionable feedback that informs product direction
• Scale the Partner Program by onboarding new MSPs/SIs and growing existing partners through repeatable, high‑quality deployments
• Support both inbound opportunities and proactive outbound engagement with high‑potential customers and partners
• Build and maintain lab environments to test, validate, and refine real‑world solutions

Qualifications

• Embraces AI and LLMs to scale learning, problem‑solving, and creative output efficiently
• Strong technical background required, with a solid foundation in networking concepts preferred
• Clear communicator who can translate complex technical concepts for both technical and executive audiences
• Strategic and systems‑oriented thinker who can connect individual problems to broader patterns and solutions
• Comfortable operating in fast‑paced, ambiguous environments while engaging with a high volume of customers and partners

Benefits

• Latest Ubiquiti gear to build and maintain a home lab
• Fully paid, high‑coverage medical, dental, and vision insurance
• Opportunity to directly influence products used by millions worldwide
• Flexible, hybrid work environment

Salary Range: $80,000 - $120,000