Pre-Sale Representative

Sigma; Jersey City (NJ); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Health insurance

Paid time off

Vision insurance

Job summary

Sigma Foods in New Jersey seeks a bilingual Customer Service and Sales Associate to build strong customer relationships, schedule appointments, and manage orders while supporting promotional activities.

The role involves coordinating promotions, ensuring pricing accuracy, maintaining stock, and traveling up to 25% to assist remote sites. Strong communication and organizational skills are essential for success.

Qualifications

• High school diploma or equivalent.
• Three years of sales experience; food product or consumer packaged goods sales preferred.
• Fully fluent in Spanish and English.

Responsibilities

• Provide high quality customer service and develop strong relationships with designated customers.
• Schedule regular in-store appointments to increase product sales and shelf space.
• Complete order process, coordinate promotions, and communicate commitments timely.
• Maintain accurate inventory and ensure pricing matches current promotions.
• Coordinate with management to set up brand representatives for promotions.
• Troubleshoot inventory billing adjustments and report feedback to Sales Management.

Skills

Bilingual Spanish/English

Driver's license

Personal vehicle

MS Outlook

MS Word

MS Excel

Customer service

Sales experience

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Position Summary

Provide high quality customer service and strong customer relationships; service designated customers to meet or exceed sales objectives, follow product rotation and maintain accurate inventories of sold products to ensure customer satisfaction.

Essential Job Functions

• Schedule regular in-store appointments to increase product sales, including but not limited to, negotiating new product placement, specials, increased shelf space and increased volume.
• Complete order process and scheduling; ensure order is placed properly and customer commitments are communicated timely and accurately; ensure product flow and service levels meet or exceed customer contract and/or expectations; troubleshoot and resolve customer issues.
• Coordinate and set up advertising and in-store promotions in collaboration with management.
• Obtain proper authorization and signatures from customers for promotional agreements.
• Maintain store shelf standards and inventory through various merchandising strategies, including but not limited to rotation of products; ensure pricing matches current promotions.
• Coordinate with management to schedule in-store brand representatives to sell/promote products.
• Provide feedback to Sales Management regarding quality of service and deliveries.
• Troubleshoot and resolve inventory billing adjustments and reconciliation in collaboration with administration.
• Other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• License/Certifications: N/A
• Preferred Qualifications: Three years of sales experience; Food product or consumer packaged goods sales experience.

Knowledge, Skills & Abilities (KSA’s)

• Fully fluent in Spanish and English.
• Driver’s License which meets company requirements.
• Personal vehicle which meets company standards for licensing and insurance.
• MVR which meets Sigma driving standards with review by Talent & Culture.
• Working knowledge of Microsoft Outlook, Word and Excel.
• Excellent communication, interpersonal and customer service skills, must be able to communicate effectively.
• Must demonstrate strong organizational, time management, and communication skills.

Environmental/Working Conditions

• Able to work in a cold environment of approximately 34 F for prolonged periods of time.
• Able to travel up to 25% of the time to support remote sites, including overnight stays for up to 5 days at a time.

Physical Requirements

• Able to sit and drive for a full shift of at least 8 hours.
• Able to stand for at least 4 hours.
• Can repeatedly twist, turn, kneel, stoop, stand, rotate, bend, push, or pull to move 30 pounds.
• Able to repeatedly move a 75 pound load on a cart/hand-truck without assistance.
• Able to climb up/down, in/out of vehicle.

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

• And more......

Equal Employment Opportunity Statement

Sigma Foods and the Bar-S brand areEqual Opportunity Employers. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.