Pre-Procedure Care Navigator

Grady Memorial Hospital Corporation; Atlanta (GA); On-site; USD 40,000 - 54,000; Full time

Job summary

Grady Health System in Atlanta seeks a Pre-Procedure Coordinator to manage care coordination for patients undergoing OR and clinic-based procedures. You will be the primary point of contact for all customer service, administrative, and scheduling needs, liaising with patients, families, and multi-department teams to streamline the patient journey.

The role requires strong organization and the ability to handle a demanding workload with accuracy.

Qualifications

• Associate's degree required.
• Prior experience in patient appointment scheduling, billing, or health care.
• Experience with EPIC systems.

Responsibilities

• Coordinate care for patients undergoing OR and clinic-based procedures.
• Serve as the primary point of contact for customer service, administrative and scheduling needs.
• Act as liaison between patient, family and multi-department clinical staff to improve the patient experience.

Skills

Patient scheduling

Customer service

Healthcare experience

Education

Associate's degree

Tools

EPIC systems

Job description

Grady Health System in Atlanta seeks a Pre-Procedure Coordinator to manage care coordination for patients undergoing OR and clinic-based procedures. You will be the primary point of contact for all customer service, administrative, and scheduling needs, liaising with patients, families, and multi-department teams to streamline the patient journey.

The role requires strong organization and the ability to handle a demanding workload with accuracy.