Pre-Planning Advisor Trainee

Service Corporation International; St. Louis (MO); Hybrid; USD 30,000 - 40,000; Part time

Job summary

A leading services provider in St. Louis is seeking a Pre-Planning Advisor Trainee. This role focuses on revenue generation through relationship building within the community and effectively presenting service options to families. Ideal candidates should have sales experience and abilities in public speaking, with a high school diploma or equivalent. This position requires flexibility to work evenings and weekends.

Qualifications

• High school diploma or equivalent required; college coursework preferred.
• Funeral Directors License where required by state law.
• Life Insurance license where required by state law; company will support obtaining licensing.

Responsibilities

• Responsible for attaining or exceeding monthly sales revenue quota.
• Self-initiates leads throughout the community by building professional relationships.
• Establishes and maintains professional relationships with families.

Skills

Sales experience

Public speaking ability

Computer and technology skills

Bilingual

Education

High school diploma or equivalent

College coursework preferred

Tools

Customer Relationship Management (CRM) systems

Job description

Pre-Planning Advisor Trainee page is loaded## Pre-Planning Advisor Traineelocations: MO - St. Louistime type: Part timeposted on: Posted Todayjob requisition id: Req.155719Our associates celebrate lives. We celebrate our associates.Working from home, presents at-need cemetery and pre-need arrangement services and products to consumers. Responsible for achieving monthly sales target. As a self-starter, develops relationships within the community to generate qualified leads. Follows up on leads generated from marketing campaigns to qualify lead and schedule sales appointments. Follow-up with client families for referrals by establishing professional relationships and service excellence.**Job Responsibilities****Revenue Generation*** Responsible for attaining or exceeding monthly sales revenue quota. Applying sales skills, presents Dignity Memorial Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products. Influences consumer on the benefits of pre-planning for a soft close.* Guides and tours prospective families through cemetery grounds or crematory mausoleums actively listening to needs, asking probing questions, and discussing options. Develops an understanding of each family’s unique needs and offers solutions to meet their needs. Provides service beyond expectations to form the foundation for future sales. Promotes the SCI Brand and service excellence.* Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions. Provides and walks family through final contract. Addresses final questions.**Prospecting*** Self-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships. Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars. Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity, often works nights and weekends* Obtains referrals from families served through after care visits (ACV).* Schedules sales appointments. Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments.**Build Relationships with Families*** Establishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments. Connects with families through listening, honest communication and genuine concern* Supports families in time of grief with acts of kindness; attends services and/or receptions.* Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future**Teamwork*** Collaborates and builds professional working relationships with management and staff to provide high quality services and improve processes* Shares family concerns with rest of the SCI team**Minimum Requirements**Education* High school diploma or equivalent required* college coursework preferredLicense* Funeral Directors License where required by state law* Life Insurance license where required by state law; company will support obtaining licensing* Current state/province issued driver’s license with an acceptable driving recordExperience* Sales experience preferred* Industry experience a plus* Previous Customer Relationship Management (CRM) systems experience a plusSkills and Abilities* Computer and technology skills* Goal oriented self-starter* Public speaking ability; comfortable presenting to small groups* Ability to work well in a team, as well as independently* Ability to work a significant number of evenings and weekends* Bilingual is a plusPostal Code: 63109Category (Portal Searching): SalesJob Location: US-MO - St. Louis