Pre-Litigation Paralegal/Case Manager

Burnetti, P.A.; Lakeland (FL); On-site; USD 50,000 - 65,000; Full time

Job summary

Burnetti, P.A. seeks a Pre-Litigation Case Manager to guide personal injury cases from intake through pre-suit settlement. You will work closely with Attorneys, negotiate with insurers, and manage client interviews and documentation to advance claims.

The ideal candidate has 2+ years in plaintiff PI case management, strong negotiation and organizational skills, and proficiency with Microsoft 365. Spanish-English bilingual is a plus.

Qualifications

• Minimum 2 years as Plaintiff Personal Injury Case Manager.
• Strong understanding of personal injury claims, insurance coverage, liability and settlements.
• Proficiency with Microsoft 365 including Word, Excel, Outlook, Teams, OneDrive and SharePoint.
• Excellent communication, organization and client service skills.
• Valid driver’s license.

Responsibilities

• Manage plaintiff personal injury cases from intake through pre-suit settlement.
• Prepare, review and submit demand packages to insurance carriers.
• Evaluate claims and negotiate settlements with adjusters.
• Conduct client interviews and gather information to advance claims.
• Analyze insurance policies and identify available coverage.
• Maintain consistent communication with clients.
• Review medical records and bills for accuracy and completeness.
• Obtain and negotiate medical liens following settlement.
• Prepare settlement documentation and closing paperwork.
• Maintain accurate records in the case management system.

Skills

Case management

Negotiation

Client service

Organization

Communication

Attention to detail

Education

High School Diploma or GED

Associate degree or equivalent

Tools

Microsoft 365

Case management software

Job description

About the role

At Burnetti, P.A., our Pre-Litigation Case Managers play a critical role in helping injury victims navigate the claims process and achieve favorable outcomes. Working closely with Attorneys, you will manage personal injury cases through the negotiation and settlement phase before litigation becomes necessary.

What you’ll do

• Manage plaintiff personal injury cases from intake through pre-suit settlement and resolution.
• Prepare, review, and submit comprehensive demand packages to insurance carriers.
• Evaluate claims and negotiate settlements with insurance adjusters.
• Conduct client interviews and gather information necessary to advance claims.
• Analyze insurance policies and identify available coverage.
• Maintain consistent communication with clients.
• Request, review, and organize medical records and supporting documentation.
• Monitor case progress and alert attorneys to significant developments.
• Review medical records and bills for accuracy and completeness.
• Obtain and negotiate medical liens following settlement.
• Prepare settlement documentation and closing paperwork.
• Maintain accurate records within the case management system.

Qualifications

• Minimum of 2 years of experience as a Plaintiff Personal Injury Case Manager.
• Strong understanding of personal injury claims, insurance coverage, liability, and settlement negotiations.
• Proficiency with Microsoft 365 including Word, Excel, Outlook, Teams, OneDrive, and SharePoint.
• Excellent communication, organization, and client service skills.
• High School Diploma or GED.
• Valid driver’s license.

Preferred

• Experience with case management software.
• Associate degree or equivalent experience.
• Bilingual in Spanish and English.

Ideal Candidate

The ideal candidate is a proactive, detail-oriented professional who thrives in a fast-paced personal injury environment and is passionate about helping clients through challenging situations. They possess strong negotiation skills, excellent judgement, and the ability to independently, and the ability to independently manage a large caseload while maintaining exceptional client service.