Pre-Litigation Case Manager

Witherite Law Group; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Company paid Life and AD&D Insurance

Company Paid STD

Tuition Reimbursement

401(k) with company contributions

Paid Time Off

Job summary

Witherite Law Group seeks a Pre-Litigation Case Manager to handle a caseload of 115-135 personal injury matters, ensuring client service and medical treatment adherence. You will review medical records, draft letters, and maintain Filevine data while coordinating with a team of assistants.

Strong organizational and communication skills are essential. The ideal candidate has 2+ years in a similar role, with pre-litigation experience and leadership ability.

Qualifications

• 2+ years in a similar role
• Pre-litigation case management and negotiation is a plus
• Experience supervising and managing other team members
• High school diploma or GED; college degree is a plus
• Paralegal certification is a plus

Responsibilities

• Manage a caseload of 115-135 personal injury cases
• Maintain client communication with updates and questions
• Review and obtain medical records and bills
• Draft demand letters and address liability issues
• Maintain case management data in Filevine
• Collaborate with case assistants to ensure policy adherence
• Demonstrate professional appearance and behavior
• Exhibit excellent verbal and written communication skills
• Maintain discretion with confidential information
• Demonstrate strong time management and multi-tasking
• Apply knowledge of personal injury law, especially motor vehicle collisions
• Proficient in MS Office and Filevine or similar case management tools
• Perform other duties as required

Skills

Case management

Communication skills

Organization

Microsoft Office

File management

Education

High school diploma or GED

Paralegal certification (plus)

Tools

Filevine

Microsoft Office Suite

Job description

Position Summary:

Witherite Law Group and associated companies seeks professionals who want to join a high-performing team committed to working together to accomplish our mission and uphold our values of People First, Unmatched Expertise, and Integrity Always. The Pre-Litigation Case Manager is responsible for managing a caseload of 115-135 personal injury cases, ensuring that clients receive consistent service and medical treatment in accordance with their doctor’s prescribed plans. The Case Manager will maintain frequent communication with clients to provide case updates and answer questions, while also managing the collection and review of medical records and bills. They will draft demand letters, address liability issues, and ensure that case management data is accurately maintained in the system (Filevine). The role also requires strong teamwork with case assistants, oversight of case progress, and proactive issue resolution. The ideal candidate is detail-oriented, highly organized, and experienced in personal injury law, particularly motor vehicle collisions.

Key Responsibilities:

• Effectively manage a case load of 115-135 cases
• Delivers client service while maintaining a strong focus on client medical treatment to ensure clients are compliant with plan prescribed by treating doctors, contacting clients every two weeks to discuss case updates, medical treatment status, and to answer questions
• Take ownership over client files for review with Attorney
• Develop cases according to policy; work diligently and proactively to address liability issues; draft liability, personal injury protection and uninsured motorist demand letters
• Acquire and review medical and billing records throughout the treatment phase of each case
• Accurately maintain case management data in the case management system (Filevine)
• Work with case assistant to create a cooperative team environment ensuring all policies and procedures are followed through to completion.
• Professional appearance and behavior
• Exceptional verbal and written communication skills on the phone, in person and email
• Experience maintaining a high degree of discretion dealing with confidential information
• Excellent time management, multi-tasking, and critical thinking abilities
• Proficient in personal injury law involving motor vehicle collisions
• Proficient in Microsoft Office Suite and Case Management software (Filevine preferred)
• Performs other duties as required

Qualifications:

• 2+ years in a similar role
• Pre-litigation case management and negotiation is a plus
• Experience supervising and managing other team members
• High school diploma or GED; college degree is a plus
• Paralegal certification is a plus

Physical Requirements:

• Office environment with normal business hours necessary to satisfactorily perform job functions.
• Stationary Position – Must be able to remain in a stationary position up to 50% of the time.
• Move or Traverse – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery such as a copy machine/printer.
• May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
• Dexterity – constantly operates a computer and other office machinery such as a copy machine/printer.
• Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs.
• Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability to observe details at close range (within a few feet of the observer).

Benefits And Perks:

• Medical, dental, vision
• Company paid Life and AD&D Insurance
• Company Paid STD (with no waiting period)
• Option to purchase additional Life and AD&D Insurance
• Voluntary LTD, Critical Illness, Accident, and Hospital Indemnity Coverage
• 401(k) with company contributions
• Paid Time Off
• Tuition Reimbursement

Disclaimer:

Please note that this job description is subject to change with or without prior notice, and that reasonable accommodation may be requested to perform the essential functions of the job.