Pre Litigation Case Management Trainer

Rob Levine Law; Providence (RI); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Case Management Trainer to enhance the skills of their Personal Injury Division team. This role involves leading engaging training sessions, developing assessments, and providing individual coaching to ensure team members excel in their roles. The ideal candidate will possess strong personal injury case management experience and a passion for teaching. Join a collaborative environment where your contributions directly impact the success of the team and the satisfaction of clients. If you are a detail-oriented professional with a positive attitude, this opportunity is perfect for you.

Qualifications

• 3+ years of personal injury case management experience required.
• 2+ years of training experience preferred.

Responsibilities

• Facilitate training sessions for new hires in personal injury case management.
• Develop assessments to measure training effectiveness.

Skills

Personal Injury Case Management

Training Skills

Communication Skills

Attention to Detail

Organizational Skills

Education

Associates Degree

Bachelor's Degree

Tools

Microsoft Office

Job description

We are currently seeking a personable, organized, and detail-oriented individual for an experienced Case Management Trainer position in our Personal Injury Division. This position involves assisting their team’s paralegal and attorney in helping to navigate our clients through all of the stages of their personal injury cases.

As with all of our positions, we work as a team and team members may be called upon to assist in other departments within our company.

Responsibilities

• Facilitate engaging and informative training sessions for new hires, focusing on components of being a personal injury case manager. Including but not limited to, client intake, reporting claims, establishing liability, medical management, medical record review, lien resolution, settlement sheet drafting and client support
• Develop and administer assessments and evaluations to measure the effectiveness of training programs and identify areas for improvement
• Maintain up-to-date knowledge of industry trends, regulations, and best practices related to personal injury case management to ensure training content remains relevant and aligned with industry standards
• Provide individual coaching and support to employees, addressing performance gaps and assisting with skill development
• Continuously evaluate and enhance training programs based on feedback from participants, managers, and stakeholders

Qualifications

• 3+ years of personal injury case management experience
• 2+ years of training experience
• Positive attitude and the willingness to go above and beyond for our team
• Personable, with excellent communication skills
• Strong attention to detail
• Team player
• Ability to stay focused and organized
• Ability to meet strict deadlines
• Experience working with Microsoft Office programs
• Associates Degree Required, Bachelor's Degree Preferred

Must send resume in English