Pre-Install Copier Technician I

Canon U.S.A., Inc.; Monroe (NJ); On-site; USD 23,694 - 30,086; Full time

Job summary

Canon U.S.A., Inc. in Monroe, NJ is seeking a Pre-Install Copier Technician I (Tech, Config/Rem PreInstl I). The Pre-Install Technician I performs basic pre-install and setup of all assigned machines per Canon USA Pre-Install/Configuration Shop Standards.

Begins OJT training in configuration, with potential used equipment evaluations. This full-time, on-site role requires lifting, travel to RDCs, and training across segments.

Qualifications

• HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
• Degree in Electronics, or equivalent training, with at least 1 year Electrical/Mechanical industry experience, or at least three months hands on pre-install experience as a temporary employee.
• Good working knowledge of personal computers, general and office application software.
• Basic understanding of networking.
• Capable of accessing E-support via a computer and using other on-line tools.
• Capable of updating System Software on Canon connected device.

Responsibilities

• Performs assigned pre-installs/configurations each day at or above the benchmark for the model.
• Maintains monthly average labor time for commands.
• Achieves monthly accountability per shop matrix.
• Maintains high work quality and conformance with standards.
• Maintains all Canon property and information.
• Communicates with team and internal departments for timely completion of work.
• Assists and cross-trains in other Logistics functions.
• Available to work overtime, including weekends.
• Follows shop processes and preserves cleanliness and security.

Skills

PC knowledge

Networking basics

E-support access

System software updates

Teamwork

Communication skills

OTJ training

Education

HS Diploma or equivalent

Electronics training

Military/Trade school training

Job description

About the Role

Canon U.S.A., Inc. in Monroe, NJ is seeking a Pre-Install Copier Technician I (Tech, Config/Rem PreInstl I). The Pre-Install Technician I performs basic pre-install and setup of all assigned machines per Canon USA Pre-Install/Configuration Shop Standards. Begins OJT training in configuration. May also be required to complete basic used equipment evaluations. Continues to pursue development of technical skills via Canon training and OJT, and assists in other Logistics areas as assigned.

This position requires full-time presence at your assigned office(s)/worksite(s)/territory.

Your Impact

• Performs assigned pre-installs /configurations each day at or above the established benchmark for the model
• Maintains appropriate monthly average labor time for "S" calls, dependent on assigned work load and availability
• Achieves monthly accountability expectations for position (based on shop tech matrix)
• Maintains constant high level of work quality and consistent conformance with published standards
• Maintains all technical information and Canon property assigned
• Communicates well with fellow team members, and other Internal departments regarding the timely completion of assigned work related to pre-installs and/or preparation of Used machines
• Assists and/or cross train in other Logistics functions as assigned
• Available to work overtime, as required, which may include weekends
• Consistently follows all documented shop processes and procedures
• Maintains shop cleanliness and security

About You

• HS Diploma, GED, or equivalent experience required, plus less than one year of related experience
• Degree in Electronics, or equivalent training in Military/Trade School/Industry, with at least 1 year Electrical/Mechanical industry experience, or at least three months hands on pre-install experience as a temporary employee
• Good working knowledge of personal computers, general and office application software
• Basic understanding of networking
• Capable of accessing E-support via a computer and using other on-line tools
• Capable of updating System Software on Canon connected device
• Logical thinking possessing ability to learn and apply acquired knowledge
• Ability to gain working knowledge and aptitude on all current Canon MFDs
• Good technical and non-technical communication skills
• Demonstrates a willingness and is successful at working in a team environment
• Demonstrates a positive work attitude
• Strong communication skills
• Begins OTJ Training in configuration of MFDs within segments 1-7. (Seg 1: Up to 20 PPM, Seg 2: 21 - 30 PPM, Seg 3: 31-40 PPM, Seg 4: 41-69 PPM, Seg 5: 70-90 PPM, Seg 6: 91-109 PPM, Seg 7: Over 109 PPM)
• Works under close supervision for several months to a year
• Must complete foundational training within first year of employment (Online Pre-Req and classroom training)
• Must be in position and show consistent performance for minimum of one year, prior to consideration for promotion
• Travel to support other RDCs as assigned (valid driver's license and acceptable driving record necessary)
• Must be able to frequently lift up to 50 lbs.
• Must be able to lift up to 75 lbs. with assistance/using a team lift
• Frequent kneeling and standing
• Potential repetitive use of manual screw drivers
• Use of chemical cleaning solvent

We are providing the anticipated rate for this role: $17.20 - $21.84 hourly

Workstyle Description

Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.