Pre-Install Copier Technician I

Canon USA & Affiliates

Norcross (GA)

On-site

USD 23,000 - 29,000

Full time

4 days ago

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Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day attire

Job summary

Canon U.S.A., Inc. in Norcross, GA is seeking a Pre-Install Copier Technician I to perform basic pre-install and setup of assigned machines. Training begins with configuration and progresses through Canon shop standards.

On-site full-time role with potential overtime and cross-training opportunities in logistics. The role emphasizes accurate configurations, adherence to processes, and collaboration with teammates to meet quality benchmarks and timelines.

Qualifications

Basic PC and office software knowledge required.
Strong communication skills and teamwork.
Willing to participate in OTJ training and rotations.

Responsibilities

Perform pre-installs/configurations daily to meet benchmarks.
Maintain average labor time and quality standards.
Communicate with team and internal departments for timely completion.
Assist in other Logistics functions as assigned.
Work overtime as required, including weekends.
Maintain shop cleanliness and secure equipment.

Skills

Basic PC skills

Good communication

Team player

Willing to OTJ

Lift up to 50 lbs

Education

HS Diploma or GED

Electronics degree or equivalent

Tools

E-support access

System software updates

Job description

About the Role

Canon U.S.A., Inc. in Norcross, GA is seeking a Pre-Install Copier Technician I (Tech, Config/Rem PreInstl I). The Pre-Install Technician I performs basic pre-install and setup of all assigned machines per Canon USA Pre-Install/Configuration Shop Standards. Begins OJT training in configuration. May also be required to complete basic used equipment evaluations. Continues to pursue development of technical skills via Canon training and OJT, and assists in other Logistics areas as assigned.

This position requires full-time presence at your assigned office(s)/worksite(s)/territory.

Your Impact

Performs assigned pre-installs /configurations each day at or above the established benchmark for the model
Maintains appropriate monthly average labor time for “S” calls, dependent on assigned work load and availability
Achieves monthly accountability expectations for position (based on shop tech matrix)
Maintains constant high level of work quality and consistent conformance with published standards
Maintains all technical information and Canon property assigned
Communicates well with fellow team members, and other Internal departments regarding the timely completion of assigned work related to pre-installs and/or preparation of Used machines
Assists and/or cross train in other Logistics functions as assigned
Available to work overtime, as required, which may include weekends
Consistently follows all documented shop processes and procedures
Maintains shop cleanliness and security

About You: The Skills & Expertise You Bring

HS Diploma, GED, or equivalent experience required, plus less than one year of related experience
Degree in Electronics, or equivalent training in Military/Trade School/Industry, with at least 1 year Electrical/Mechanical industry experience, or at least three months hands on pre-install experience as a temporary employee
Good working knowledge of personal computers, general and office application software
Basic understanding of networking
Capable of accessing E-support via a computer and using other on-line tools
Capable of updating System Software on Canon connected device
Logical thinking possessing ability to learn and apply acquired knowledge
Ability to gain working knowledge and aptitude on all current Canon MFDs
Good technical and non-technical communication skills
Demonstrates a willingness and is successful at working in a team environment
Demonstrates a positive work attitude
Strong communication skills
Begins OTJ Training in configuration of MFDs within segments 1-7. (Seg 1: Up to 20 PPM, Seg 2: 21-30 PPM, Seg 3: 31-40 PPM, Seg 4: 41-69 PPM, Seg 5: 70-90 PPM, Seg 6: 91-109 PPM, Seg 7: Over 109 PPM)
Works under close supervision for several months to a year
Must complete foundational training within first year of employment (Online Pre-Req and classroom training)
Must be in position and show consistent performance for minimum of one year, prior to consideration for promotion
Travel to support other RDCs as assigned (valid driver's license and acceptable driving record necessary)
Must be able to frequently lift up to 50 lbs.
Must be able to lift up to 75 lbs. with assistance/using a team lift
Frequent kneeling and standing
Potential repetitive use of manual screw drivers
Use of chemical cleaning solvent

We are providing the anticipated rate for this role: $17.20 - $21.15 hourly

Company Overview

About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

-Employee referral bonus
-Employee discounts
“Dress for Your Day” attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can’t get anywhere else

All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

#CUSA

Workstyle Description

Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.

Posting Tags

#LI-AV1 #PM19 #LI-ONSITE

Location

US-GA-Norcross

Company

Canon U.S.A., Inc.

Requisition ID

34784