Pre-Certification Specialist

Ohio ENT & Allergy Physicians; Columbus (OH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Med/Dental/Vision

Paid Personal Time

Paid Holidays

401K

Paid STD/LTD/Life

Job summary

Ohio ENT & Allergy Physicians is seeking a highly organized Pre-Certification Specialist to obtain insurance authorizations and verify patient benefits to ensure services are approved before treatment. You will liaison between patients, providers and carriers to meet payer requirements and authorize services.

The role aims to minimize denials and support a positive patient experience in a fast-paced setting.

Qualifications

• 1–3 years of healthcare authorization, insurance verification, medical billing, or revenue cycle experience.
• Experience with multiple commercial insurers, Medicare & Medicaid.
• Experience in a physician practice, outpatient clinic, hospital, or specialty healthcare setting.
• Good understanding of insurance plans and medical necessity guidelines.
• Knowledge of medical terminology & anatomy.
• Proficiency with ICD-10 & CPT codes.
• Proficiency with EMR and practice management systems.

Responsibilities

• Verify patient insurance eligibility, benefits, and coverage.
• Obtain prior authorizations and pre-certifications for procedures, testing and services.
• Review physician orders and documentation for authorization requirements.
• Submit authorization requests and records to insurance carriers.
• Monitor approvals, denials, and expirations.
• Follow up on pending requests for timely completion.
• Communicate authorization status and patient financial responsibility to providers, staff, and patients.
• Assist with appeals and reconsideration requests for denied services.
• Maintain documentation in EMR and practice management systems.
• Collaborate with scheduling, clinical, and billing to reduce delays and support revenue cycle performance.

Skills

Communication skills

Healthcare experience

Attention to detail

Organization

Tools

EMR

Practice management systems

Job description

We are seeking a highly organized and detail-oriented Pre-Certification Specialist to join our healthcare team. In this role, you will be responsible for obtaining insurance authorizations and verifying patient benefits to ensure services are approved before treatment. This position serves as a liaison between patients, providers, and insurance carriers to ensure medical services meet payer requirements and are authorized before treatment. The specialist helps minimize claim denials, improve reimbursement, and support a positive patient experience. The ideal candidate is knowledgeable in insurance processes, thrives in a fast-paced environment, and is committed to delivering exceptional support to patients and providers. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization. Looking for a better work/life balance? Our career opportunities have Monday-Fridays work schedules. Competitive Pay & Benefits: Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life.

What You Will Be Doing

• Verify patient insurance eligibility, benefits, and coverage.
• Obtain prior authorizations and pre-certifications for procedures, diagnostic testing and specialty services.
• Review physician orders and supporting clinical documentation for authorization requirements.
• Submit authorization requests and required medical records to insurance carriers.
• Monitor and track authorization approvals, denials, and expirations.
• Follow up on pending requests to ensure timely completion.
• Communicate authorization status and patient financial responsibility to providers, staff, and patients.
• Assist with appeals and reconsideration requests for denied services.
• Maintain accurate documentation of all authorization activities within the electronic medical record (EMR) and practice management systems.
• Collaborate with scheduling, clinical, and billing departments to reduce delays and support revenue cycle performance.

PM20

Requirements

• Qualified applicants should have a minimum of 1-3 years of healthcare authorization, insurance verification, medical billing, &/or revenue cycle experience.
• Experience working with multiple commercial insurers, Medicare, and Medicaid plans.
• Experience in a physician practice, outpatient clinic, hospital, or specialty healthcare setting preferred.
• Good understanding of Insurance plans and medical necessity guidelines.
• Good knowledge of medical terminology & anatomy.
• Proficient with ICD-10 & CPT codes.
• previous experience with pre-certifying surgical procedures
• Excellent oral and written communication skills required.
• Proficiency with EMR and practice management systems.