Practice Surgical Scheduler/Practice Medical Assistant - Concord Gastroenterology - Full Time - Days

Concord Hospital; New Hampshire; On-site; USD 10,000 - 60,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Surgical Scheduler/Medical Assistant to join their dynamic team. In this full-time role, you will be responsible for scheduling surgical procedures, coordinating with patients and medical facilities, and ensuring all necessary documentation is accurately maintained. This position offers a unique opportunity to contribute to a nationally-accredited health system known for its commitment to quality care and community service. If you are detail-oriented and passionate about patient care, this role is perfect for you to make a meaningful impact in the healthcare field.

Qualifications

• Minimum of one year experience as a surgical coordinator in a medical setting.
• Graduate of an accredited Medical Assistant program preferred.

Responsibilities

• Schedule and coordinate surgeries with patients and facilities.
• Interview patients and review medical histories for surgical procedures.

Skills

Surgical Coordination

Patient Interviewing

EMR Documentation

Communication Skills

Education

High School Diploma or GED

Associate's Degree in Nursing

Medical Assistant Program Certification

Tools

Cerner

Centricity

GroupWise

Portal

Job description

Practice Surgical Scheduler/Practice Medical Assistant - Concord Gastroenterology - Full Time - Days

Practice Surgical Scheduler/Practice Medical Assistant - Concord Gastroenterology - Full Time - Days

Apply locations Concord, New Hampshire time type Full time posted on Posted Yesterday job requisition id R21329

Summary

Reporting to the Practice Manager, and/or Assistant Practice Manager, and under the direction of the providers, is responsible for the appropriate scheduling of surgical procedures. Works closely with hospital or facility where procedure will be performed to make appropriate arrangements.

Education

High school or equivalent (GED). Associates Degree (A.D.) and/or Diploma in Nursing is desirable, but not required. Graduate of an accredited Medical Assistant program preferred. Successful completion of a Licensed Nursing Assistant program; or Military medical training with commensurate experience.

Experience

Minimum of one year experience as a surgical coordinator, preferably in an acute care/medical surgical setting. With completion of an accredited Medical Assistant program, no experience is required. Licensed Nursing Assistant must have a minimum of one year of healthcare experience. Trained Military Medic must have the equivalent of one year related experience.

Responsibilities

• Follows guidelines and prescribed format for answering the phone and identifies patient's health problem or concern and directs calls per practice guidelines.
• Interviews patients. Reviews patient's medications, allergies, obtains surgical history and identifies any comorbidities to determine which facility procedure can be performed. Records information in the EMR.
• Sends bowel prep prescription to pharmacy as needed.
• Uses software (Cerner, Centricity, GroupWise, Portal) following established protocols for documentation, responding to requests, and initiating appropriate tests and orders.
• Performs job specific requirements and other duties as assigned.
• Schedules and coordinates, with patient, family and facility, surgery or surgical procedures.
• Interviews and educates patient for surgery.
• Ensures accuracy of all procedures, paperwork, testing and appointments.
• Maintains relationships with outside offices, facilities and hospital departments.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.

Physical and Work Requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.

While performing the duties of this job, the employee is regularly required to do repetitive motion, hear, reach, sit, and speak. The employee is frequently required to perform activities that require fine motor skills. The employee is occasionally required to bend, squat, and walk.

Specific vision abilities required by this job include depth perception, far vision, and near vision. The employee is occasionally exposed to airborne pathogens, bloodborne pathogens, and bodily fluids. The noise level in the work environment is usually quiet.

About Us

Concord Hospital (CH) is a nationally-accredited, progressive regional health system.

• Over the past two decades, CH has evolved from a community hospital to a $550 million net revenue regional integrated health system with more than 3,574 employees, leaders and clinicians who are talented, mutually supportive, and community centered in helping the organization meet its community mission.
• CH has sophisticated clinical and management practices. The organization consistently performs among the top ten percent of national organizations and has received many national accolades (e.g., most wired, Press Ganey's summit award).
• After a four-year effort to strengthen and standardize our quality management processes, Concord Hospital has become the first healthcare system in New Hampshire to be certified as being in compliance with internationally recognized quality management practices ISO 9001:2008 certification, issued by DNV GL. ISO certification means that patients can be confident CH has implemented and strengthened processes for internal auditing, control of documents, control of records, control of non conforming products, and preventative and corrective action.