Practice Support Analyst

McGuireWoods LLP; Richmond (VA); Hybrid; USD 70,000 - 110,000; Full time

Job summary

McGuireWoods LLP seeks a Practice Support Analyst to assist litigation teams by managing electronic discovery, analyzing digital evidence, and delivering technology solutions for case preparation and discovery requests.

The role emphasizes strong client service, proactive communication, and collaboration with internal teams and vendors. A hybrid remote option is available to support work-life balance.

Qualifications

• Bachelor's degree in CIS, business, or related field.
• 2–4 years of litigation support or legal tech experience.
• Experience with Relativity, Nuix, and LAW PreDiscovery preferred.
• Strong organizational and communication skills; ability to manage multiple priorities.
• Willing to work overtime as needed.
• Interest in AI tech like Harvey and Copilot to boost efficiency.

Responsibilities

• Provide responsive, high-quality technology support to attorneys, paralegals, and clients.
• Communicate proactively and identify opportunities to improve client service.
• Support litigation and trial preparation, including electronic exhibits and trial room setup.
• Manage electronic discovery processing, production, and quality control.
• Create and maintain case databases, manage user access, and assist with document review, searches, and reporting.
• Assess client needs and recommend effective, cost-efficient technology solutions.
• Collaborate with internal teams and vendors to implement and troubleshoot litigation technology solutions.
• Coordinate technology resources for trials and other client events.
• Promote automation tools that improve litigation support and case management.
• Deliver hands-on and group training on litigation support software and technology.
• Serve as a trusted resource for practice technology questions and support.
• Stay current on litigation technology, including Relativity and trial presentation tools.
• Identify emerging technologies and communicate solutions that enhance client service.

Skills

Organizational skills

Written communication

Technical skills

Customer service

Education

Bachelor’s degree in Computer Information Systems, Business Administration, or a related field

Tools

LAW PreDiscovery

Nuix

Relativity

Job description

Overview

McGuireWoods is searching for a Practice Support Analyst to support litigation teams by managing electronic discovery, analyzing and producing digital evidence, and providing technology solutions for case preparation and discovery requests. The ideal candidate is an efficient, detail-oriented team player with strong communication skills and a commitment to delivering excellent client service.

McGuireWoods, one of the world’s leading law firms, has provided legal solutions to corporate, individual and nonprofit clients since 1834. Along with excellent benefits, McGuireWoods offers most employees a hybrid remote option allowing flexibility and work-life balance. Our Applicant Disclosures describe your rights. Our Privacy Statement describes how we will process and safeguard your personal data.

Responsibilities

Client Service/Satisfaction in Practice Technology Support

• Provide responsive, high-quality technology support to attorneys, paralegals, and clients.
• Communicate proactively and identify opportunities to improve client service.

Practice Technology Support

• Support litigation and trial preparation, including electronic exhibits and trial room setup.
• Manage electronic discovery processing, production, and quality control.
• Create and maintain case databases, manage user access, and assist with document review, searches, and reporting.
• Assess client needs and recommend effective, cost-efficient technology solutions.

Coordination With Other Departments And Vendors

• Collaborate with internal teams and vendors to implement and troubleshoot litigation technology solutions.
• Coordinate technology resources for trials and other client events.
• Promote automation tools that improve litigation support and case management.

Training and Communication

• Deliver hands-on and group training on litigation support software and technology.
• Serve as a trusted resource for practice technology questions and support.
• Stay current on litigation technology, including Relativity and trial presentation tools.
• Identify emerging technologies and communicate solutions that enhance client service.

Qualifications

• Bachelor’s degree in Computer Information Systems, Business Administration, or a related field required.
• 2–4 years of experience in litigation support or legal technology.
• Experience with LAW PreDiscovery, Nuix, and Relativity preferred.
• Strong organizational, written communication, technical, and customer service skills.
• Ability to manage multiple priorities, work independently under pressure, and meet deadlines.
• Excellent judgment, teamwork, and reliability, with a strong commitment to client service.
• Ability to work overtime as needed.
• Interest in using innovative AI technology, including Harvey and Copilot, to support efficient high-impact work.