Practice Supervisor, Multispecialty

AdventHealth Hendersonville; Country Ridge (NC); Sur place; USD 26 000 - 49 000; Plein temps

Avantages offerts par ce poste

Benefits from Day One

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Résumé du poste

AdventHealth in Hendersonville, NC is seeking a healthcare administrator with leadership experience to oversee daily clinic operations. You will liaise with patients, government agencies, and payers while guiding staff and ensuring compliance with HIPAA and OSHA.

The role requires 2+ years in a healthcare setting, strong communication skills, and a focus on quality patient care. Working hours are Mon-Fri 8am-5pm with a day-one benefits package.

Qualifications

• Excellent communication skills in English, both written and spoken.
• Knowledge of Medicare, Medicaid, and third-party payors (preferred).
• Ability to manage multiple tasks in a healthcare setting.
• Strong patient-focused approach and customer service mindset.
• Basic medical terminology and HIPAA privacy understanding.

Responsabilités

• Provides leadership and direction aligned with organizational goals.
• Acts as a liaison for patients, agencies, and payers at each practice site.
• Coordinates daily operations of the medical practice.
• Counsels staff, develops teams, and uses disciplinary processes as needed.
• Leads quality initiatives and maintains infection control and OSHA standards.
• Resolves patient complaints and ensures efficient billing and AR controls.
• Recruits, orients, and evaluates staff to ensure quality care.
• Ensures accurate charges, billing, and collections.

Connaissances

English communication

Professional communication

Team leadership

Multitasking

Customer service

HIPAA knowledge

Medical terminology

Attention to detail

Ability to learn quickly

Problem solving

Experience with ICD-10/CPT coding

Formation

Associate

High School Diploma or Equiv

Field of Study: Business, Finance, or Supply Chain

2+ years related work experience

CHAA certification

CRCR certification

BLS Certification

Description du poste

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

1 HEALTH PARK DR

City:

HENDERSONVILLE

State:

North Carolina

Postal Code:

28792

Job Description:

Location: 1 Health Park Drive Hendersonville, NC

Shift: Mon-Fri 8am-5pm

• Provides leadership and direction in accordance with organizational goals and objectives.
• Serves as a liaison for patients, government agencies, and third-party payers for the purpose of providing an on-site contact for individual practice sites. Completes regular performance evaluations for each staff member and conducts evaluations for new staff prior to the completion of the probationary period.
• Acts as a liaison between administration, physicians, and staff.
• Counsels employees, develops staff, and utilizes the disciplinary process as appropriate.
• Coordinates the daily operations of the medical practice site.
• Recruits, orients, counsels, and evaluates a team of engaged employees to assure quality patient care.
• Maintains infection control standards and OSHA standards for the medical practice, assuring staff knowledge and compliance with HIPAA and OSHA policies and procedures.
• Leads quality initiatives and safety functions that support patient care and reflects the initiative and responsibility indicative of professional expectations. Collaborates with ancillary support services to provide a safe, clean, and secure environment for patients, staff, and visitors.
• Resolves patient complaints and proficiently uses computer applications to achieve optimum patient care efficiencies.
• Other duties as assigned.
• Ensures accurate, timely charges, billing, and collection of patient accounts, maintaining appropriate internal controls over accounts receivable and cash receipt functions.

Knowledge, Skills, and Abilities:

• Able to communicate effectively in English, both verbally and in writing [Required]
• Knowledge of Medicare, Medicaid, and third-party payors [Preferred]
• Additional languages [Preferred]
• Ability to communicate professionally, both verbally and nonverbally, and utilizes effective listening and questioning techniques [Required]
• Mature judgment in dealing with patients, physicians, and insurance representatives [Required]Ability to operate general office machines such as computer, fax machine, printer, and scanner [Required]
• Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion [Required]
• Ability to manage diverse personalities [Required]
• Ability to adapt in an ever-changing healthcare environment [Required]
• Ability to follow complex instructions and procedures, with a close attention to detail [Required]
• Exceptional customer service skills [Required]
• Understanding of HIPAA privacy rules and ability to use discretion when discussing patient-related information that is confidential in nature as needed to perform duties [Preferred]
• Basic medical terminology [Required]

Education:

• Associate [Preferred]
• High School Grad or Equiv [Required]

Field of Study:

• in Business, Finance, or Supply Chain.

Work Experience:

• 2+ years of related work experience [Required]
• Experience coding ICD-10 and CPT billing [Preferred]
• Leadership experience in a healthcare setting [Preferred]
• Patient care experience as CMA, LPN, EMT, etc. [Preferred]
• Staff experience in a health care setting [Preferred]

Licenses and Certifications:

• Certified Healthcare Access Associate (CHAA) [Preferred]
• Certified Revenue Cycle Rep (CRCR) [Preferred]
• Basic Life Support - CPR Cert (BLS) [Required]

Physical Requirements:

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$19.15 - $35.61

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.