Practice Manager

Elevate ENT; Florida; On-site; USD 90,000 - 130,000; Full time

Job summary

Elevate ENT is seeking a Healthcare Operations Manager to lead administrative and clinical staff, oversee daily workflows, and drive financial performance across multiple care centers in Florida. The role emphasizes quality, HIPAA compliance, and strategic scheduling to maximize patient access and provider productivity.

The ideal candidate has 3–5 years of management experience in high-volume healthcare, with advanced EMR and BI capabilities, and a Master’s degree is highly preferred.

Qualifications

• Bachelor’s Degree in Healthcare Administration or Management is preferred; Master’s Degree (MHA/MBA) highly preferred.
• 3–5 years of progressive management experience within a high-volume healthcare environment.
• Experience working in a private practice setting with advanced EMR and data-driven performance metrics.
• Advanced proficiency with EMR systems and data-driven performance metrics, including business intelligence software.

Responsibilities

• Team Development: Recruit, mentor, and retain a high-performing team of clinical and administrative staff.
• Operational Agility: Oversee daily workflows and staffing schedules to ensure seamless clinic coverage and patient flow.
• P&L Management: Take full ownership of key financial indicators, including P&L oversight and accounts receivable.
• Business Intelligence: Translate monthly financial and management reports into actionable strategies to improve profitability.
• Strategic Scheduling: Analyze and optimize physician schedules to maximize patient access and provider productivity.
• Partner with MSO to implement growth initiatives and improve quality and financial performance.
• Drive standardization to implement consistent workflows, policies, and SOPs across sites.
• Quality Assurance: Ensure HIPAA-compliant patient confidentiality and center of excellence standards.
• Corporate Liaison: Represent the practice at regional meetings with the MSO.

Skills

Financial acumen

Poise under pressure

Effective communicator

Excellent communicator

People management

Education

Bachelor’s degree in Healthcare Administration or Management

Master’s degree (MHA/MBA) highly preferred

Tools

EMR systems

BI software

Job description

• Team Development: Recruit, mentor, and retain a high-performing team of clinical and administrative staff.
• Operational Agility: Oversee daily workflows and staffing schedules to ensure seamless clinic coverage and patient flow.

Financial & Operational Excellence

• P&L Management: Take full ownership of key financial indicators, including P&L oversight, accounts receivable, and CPT frequency analysis.
• Business Intelligence: Translate monthly financial and management reports into actionable strategies to improve practice profitability.
• Strategic Scheduling: Analyze and optimize physician schedules to maximize patient access and provider productivity.
• Partner effectively with management services organization (MSO) to implement / roll out corporate growth initiatives aimed at improving quality and enhancing financial performance of the care centers.
• Drive standardization to implement consistent workflows, policies, and standard operating procedures across clinical sites

Compliance & Patient Advocacy

• Quality Assurance: Ensure the practice remains a "center of excellence" by upholding rigorous regulatory compliance and HIPAA-mandated patient confidentiality.
• Corporate Liaison: Represent the practice at monthly and quarterly regional meetings and maintain a collaborative partnership with the MSO.

Candidate Profile

Education & Experience

• Academic Background: Bachelor’s Degree in Healthcare Administration or Management preferred; Master’s Degree (MHA/MBA) highly preferred.
• Proven Track Record: 3–5 years of progressive management experience within a high-volume healthcare environment. The ideal candidate will have experience working in a private practice setting.. Advanced proficiency with EMR systems and data-driven performance metrics, including business intelligence software. Experience leading successful teams in a data rich environment.

Core Competencies

• Financial Acumen: Ability to interpret complex financial statements and manage budgets.
• Poise Under Pressure: Exceptional organizational skills with the ability to navigate high-volume clinical demands while remaining professional and calm.
• Effective Communicator: Strong interpersonal skills to navigate sensitive staff and physician relationships.
• Excellent communicator
• Experienced manager of both frontline employees and functional supervisors

Physical & Environmental Demands

This role operates in a professional medical office environment and requires the ability to remain mobile throughout the clinic. Candidates must be able to communicate clearly (verbal and written) and utilize standard office technology. Travel between offices within a care center is required.

EEO Statement

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, free from discrimination based on race, color, religion, sex, or any other protected characteristic.

Supervisory Responsibility

This role supervises 10 – 15+ Team Members, Office Supervisors and Managers.

Travel

This position may travel between offices within a care center.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.