Practice Strategy & Operations Analyst

Dentons Canada; Atlanta, Northern (GA, KY); Hybrid; USD 85,000 - 125,000; Full time

Job summary

Dentons US LLP is seeking a Practice Support Administrator to help drive day-to-day operations across designated practice groups. Working with Senior Practice Directors and group leaders, you will turn data into actionable insights that improve efficiency, client service, and profitability.

You will monitor KPIs, support budgeting and planning, and collaborate with HR and business services to advance talent management and strategic initiatives.

Qualifications

• Bachelor’s degree with strong academic credentials.
• 5+ years’ experience in a law firm or professional services environment.
• Ability to work in a professional team environment and interact at all levels in a fast-paced legal environment.
• Proactive work ethic with the ability to manage multiple requests, assess priorities and achieve solutions under tight deadlines.
• Professional self-starter who shows ownership and strong attention to detail.
• Strong project management, organizational, and stakeholder management skills.
• Excellent written and verbal communication skills.
• Demonstrated ability to apply innovation in identifying problems and in proposing and implementing solutions.

Responsibilities

• Partner with Practice Group Leaders and Senior Practice Directors to support the execution of practice group strategic priorities and business plans.
• Monitor KPIs and identify risks, opportunities, and emerging trends impacting practice performance.
• Conduct operational assessments and recommend process improvements to enhance efficiency, client service, and profitability.
• Coordinate and support practice-specific initiatives, including special projects, technology adoption efforts, and change management activities.
• Prepare executive-level reports, presentations, and analyses for practice leadership.
• Attend practice group meetings, develop action plans, track follow-up activities, and ensure timely execution of priorities.
• Support practice budgeting, forecasting, and annual business planning activities.
• Monitor key metrics including revenues, profitability, realization, utilization, leverage, collections, aged receivables, rates, and productivity.
• Analyze financial and operational performance against budget, prior-year performance, and industry benchmarks.
• Identify opportunities to improve profitability through staffing optimization, workflow improvements, and resource allocation.
• Produce recurring and ad hoc reports related to practice performance.
• Provide competitive intelligence and market research to support strategic initiatives and growth opportunities.
• Monitor attorney and paraprofessional utilization and collaborate with practice leadership on staffing and workload management.
• Assist in analysis of data and trends related to productivity, retention, promotion, performance, and capacity.
• Support annual evaluation, promotion, compensation and talent review processes.
• Assist in identifying professional development and succession planning needs.
• Collaborate with HR, Recruiting, Professional Development, and practice leadership on talent acquisition, onboarding, retention and performance management initiatives.
• Support planning efforts by identifying staffing gaps, capacity constraints, and resource allocation opportunities.
• Provide support for attorney and paraprofessional recruiting initiatives.
• Support strategic growth initiatives through business analysis, market intelligence, and performance reporting.
• Monitor and report on strategic initiatives and business development activities.
• Support preparation of practice plans and progress reporting against strategic objectives.

Skills

Project management

Stakeholder management

Data analysis

Financial analysis

Reporting

Business intelligence

Communication

Education

Bachelor's degree

Job description

Dentons US LLP is seeking a Practice Support Administrator to help drive day-to-day operations across designated practice groups. Working with Senior Practice Directors and group leaders, you will turn data into actionable insights that improve efficiency, client service, and profitability.

You will monitor KPIs, support budgeting and planning, and collaborate with HR and business services to advance talent management and strategic initiatives.