Practice Specialist II

HCA Healthcare, Inc.; Asheville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work

401(k) plan with 100% match on 3% to 9

Job summary

HCA Healthcare is seeking an individual to schedule appointments and register patients to support the clinical practice, delivering excellent customer service and handling a variety of daily operational duties.

The role includes backing up Practice Specialist I and contributing to a smooth patient experience across our western North Carolina locations. Comprehensive benefits and career growth opportunities are available within CarePartners Health Services.

Qualifications

• High School diploma or GED required.
• 1 year experience in a customer service role or healthcare setting.
• Two years preferred experience in customer service or healthcare; experience with practice management software including scheduling and registration.

Responsibilities

• Schedule appointments and register patients to support the clinical practice.
• Provide excellent customer service and perform daily operations tasks.
• Provide back up support for Practice Specialist I.

Skills

Customer service

Healthcare setting

Scheduling

Education

High School diploma or GED

Job description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family!

Job Summary and Qualifications

Scheduling appointments and registering patients to support the clinical practice. Provide excellent customer service and complete a variety of duties associated with daily operations. Provide back up support for Practice Specialist I.

What qualifications you will need:

• Required Education: High School diploma or GED
• Required Experience: One year experience in a customer service role or healthcare setting.
• Preferred Experience: Two year experience in a customer service role or healthcare setting. Experience working with practice management software including scheduling and registration

Benefits

CarePartners, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

CarePartners Health Services, a member of Mission Health, an operating division of HCA Healthcare, is a healthcare organization serving western North Carolina and offering a full continuum of post-acute care. Located in Asheville, North Carolina, it’s services include a Rehabilitation Hospital, Home Health, Outpatient Rehabilitation, Hospice, Palliative Care, Private Duty, PACE (Program of All-inclusive Care for the Elderly) and Orthotics & Prosthetics. With more than 1,200 colleagues and 400 volunteers, CarePartners Health Services is dedicated to helping people of western North Carolina live full and productive lives, despite illness, injury, disability or issues related to aging.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

The great hospitals will always put the patient and the patients family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.
- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.