Practice Operations Supervisor-CPG Neonatology

10 Children's Healthcare of Atlanta, Inc.; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Children's Healthcare of Atlanta seeks a Practice Operations Manager to oversee daily operations of medical practices, ensuring staff and processes meet patient, customer, financial, and quality goals.

Responsibilities include leading a team, managing performance and time, coordinating budgets, payroll, and financial reporting, and supporting revenue cycle activities such as verification, coding, and denials reduction.

Qualifications

• Four years of experience in administrative or office management role.
• With Master's degree, two years of experience in administrative or office management role.

Responsibilities

• Manage daily operations of a medical practice in partnership with Practice Leadership.
• Lead a team in interviewing, hiring, training, directing work, and managing performance.
• Oversee financial operations including payroll, budgeting, and reporting.
• Support revenue cycle activities such as insurance verification, coding, and denials reduction.

Skills

Leadership

Customer service

Budgeting

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Work Shift

Work Shift Day Work Day(s) Monday-Friday Shift Start Time 8:00 AM Shift End Time 5:00 PM Worker Sub-Type Regular

Company Overview

Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.

Job Description

Provides oversight and supervision to staff responsible for the daily operations of a practice(s) within Physician Practices. Solves complex practice problems, enhances operations, and identifies opportunities to improve practice. Proactively supports the efforts that ensure delivery of safe, timely and cost-effective patient care and services in order to promote a safe environment at Children's Healthcare of Atlanta.

Experience

Four years of experience in administrative or office management role

With Master's degree, two years of experience in administrative or office management role

Preferred Qualifications

• Administrative experience in healthcare or physician practice setting
• Two years of experience in healthcare supervision or management
• Knowledge of electronic medical records
• Experience in budget/financial reporting
• Master's degree

Education

Bachelor's degree in business, related field, or equivalent experience

Certification Summary

No professional certifications required Knowledge, Skills, and Abilities Strong customer service focus Excellent written/verbal and time management skills Independent judgment to plan, prioritize, and organize a diversified workload with attention to detail Demonstrated ability to coach, train and hold others accountable Proficiency in Microsoft Office Suite and other Windows-based applications

Job Responsibilities

In partnership with Practice Leadership, manages daily operations of practice(s), ensuring that staff and processes are in place to meet the needs of the patient, customer, financials, and quality focus of the practice. Manages and leads a team including: interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees. Shares expectations and monitors staff performances of time and attendance, appropriate work behavior, productivity, internal and external customer service and overall performance. Coaches and mentors staff to include alignment of practice and productivity goals, sharing goal progress and working with the team on methods to improve. Consistently exhibits appropriate leadership behavior and holds self-accountable to expectations. Supervises, compiles, analyzes, and manages financial operations of the practice(s) by ensuring appropriate processes, resource management, budget planning, payroll and financial reports. Supports revenue cycle functions within the practice, including, but not limited to, insurance verification, authorization, coding, charge entry, work queues and denials reduction efforts. Effectively leads approved medium and large-scale projects to enhance operations. Serves on special projects/committees or act as department representative as necessary. Performs other department-specific duties and other assignments as appropriate.

Equal Opportunity

Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location

2220 North Druid Hills Road

Job Family

Practice Operations & Management Children's Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow. With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children's is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children's offers access to more than 60 pediatric specialties and programs and is ranked among the top children's hospitals in the country by U.S. News & World Report. Children's has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country. Connect to our mission of making kids better today and healthier tomorrow.

Recruitment Process

Have questions about the recruitment process? Check out What to Expect. https://careers.choa.org/lp/What%20to%20Expect/2895392d3ba166e6/?locale=en_US