Practice Administrator

Children's Healthcare of Atlanta; United States; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Sign-on bonus

Relocation assistance

Job summary

Children’s Healthcare of Atlanta is seeking an operations leader to oversee day-to-day practice operations, staffing, resources, access, and patient throughput. The role emphasizes improving revenue generation and efficiency within a strategic framework.

The position requires 2 years in operations with a strong financial/HRS background, plus the ability to collaborate across clinical and administrative teams. Relocation assistance and a sign-on bonus are available.

Qualifications

• 2 years of operations experience with strong financial, HR, and systems background.
• Demonstrated strategic thinking and problem-solving abilities.
• Strong communication and interpersonal skills; ability to build relationships across the organization.

Responsibilities

• Direct day-to-day practice operations, including staffing, resources, access, and patient throughput.
• Forecast and develop operational and capital budgets with monthly/ad-hoc data interpretation.
• Manage practice-based revenue cycle activities including coding, charge capture, and denials monitoring.
• Oversee administrative activities, policies, and reporting; ensure effective collaboration with stakeholders.

Skills

Operations management

Financial management

HR management

Strategic thinking

Problem-solving

Communication skills

Analytical skills

Team management

Education

Bachelor’s degree in Business Administration/Health Administration

Master’s degree in Business Administration/Health Administration

Tools

Microsoft

Epic

Job description

Job Description Competitive sign-on bonus and relocation assistance available Oversight day-to-day operations, ensuring a high-quality patient/family experience. Monitors and improves revenue generation and operational efficiency of the assigned practice(s). Oversees one large or multiple small practices with average patient throughput and an established strategic plan and/or focused scope of programs and/or services. Experience 2 years of experience in operations with strong financial, human resources, and systems background Demonstrated experience with strategic thinking and problem-solving Demonstrated experience in various systems/software/technology components, e.g., Microsoft, Epic

Preferred Qualifications

Master’s degree in Business Administration, Health Administration, or related field Experience in a physician practice setting Education Bachelor’s degree in Business Administration, Health Administration, or related field Certification Summary No professional certifications required Knowledge, Skills, and Abilities Ability to operate mostly independently Able to plan and manage time effectively and execute projects to completion Strong communication skills and ability to build productive relationships across various levels of the organization Personal organization and time management Human relations and teamwork Personal adaptability and motivation Listening Strong communication skills in order to effectively deal with conflicting views or issues and mediate fair solutions Excellent writing skills Analytical skills to resolve highly complex problems requiring the application of scientific or technical principles, theories, and concepts and in-depth, cross-functional, experienced-based knowledge Ability to identify and resolve important ethical, strategic, and operating problems that require innovative solutions based on extensive knowledge of the healthcare industry Ability to effectively manage employees within assigned practice Ability to persuade and negotiate with peer level managers on issues and programs that impact assigned practice

Job Responsibilities

• Partners with clinical operations leaders to direct day-to-day practice operations, including staffing, resources, access, patient throughput, reporting, and operational issues.
• Assesses, identifies, and implements opportunities for additional gains in access, quality, revenue, and expense control.
• Provides onboarding and continued support to providers, e.g., schedules, expense reimbursement, clinic initiatives, and staff concerns.
• Forecasts and develops operational and capital budgets, providing monthly and ad hoc statistical data interpretation and variance reporting with timely immediate corrective action plans.
• Manages practice-based revenue cycle charge capture and reconciliation, collections, internal controls, coding, and denial monitoring.
• Ensures back-end processes and/or supports seamless transactions and processes that impact patient throughput and financial viability in a practice.
• Ensures structure addresses changes in technology, operational processes, and practice needs.
• Builds relationships with key stakeholders, communicating progress towards key performance indicators.
• Partners with the corresponding entity for non-employed leased physicians and clinical staff needs and manages invoices and timely reimbursement.
• Identifies and resolves important ethical, strategic, and operating problems that require innovative solutions based on extensive knowledge of the healthcare industry.
• Oversees and directs administrative activities, including current operational policies and procedures and internal/external reports and correspondence.
• Maintains open lines of communication and positive working relationships with staff, physicians, and key system partners.
• Evaluates and makes recommendations for business development and expansion opportunities.
• Oversees implementation of all expansion projects.
• Maintains professional affiliations and enhances professional growth and development to remain current in changing healthcare trends as relates to management of clinic operations.
• Understands and applies management information, concepts, and principles to practice operations, including risk management, compliance, information management planning, marketing, governance, organizational dynamics, human resources, and financial management.
• Responsible for all aspects of managing and leading a team including: interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.
• Mentor team members to encourage personal and professional growth.
• Encourage ongoing skill development by providing opportunities for continued education.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

1575 Northeast Expy NE

Job Family Practice Operations & Management

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow. With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report. Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country. Connect to our mission of making kids better today and healthier tomorrow.

Have questions about the recruitment process? Check out What to Expect. https://careers.choa.org/lp/What%20to%20Expect/2895392d3ba166e6/?locale=en_US