Practice Operations & Patient Experience Manager

NYU Grossman School of Medicine; New York (NY); On-site; USD 70,481 - 91,289; Full time

Benefits offered by this job

Comprehensive benefits

Wellness program

Equal opportunity employer

Job summary

NYU Grossman School of Medicine invites applications for an Office Manager (FGP) in Manhattan, Chelsea. The role oversees daily practice operations, hiring, onboarding and staff management, while coordinating with physicians and regional leadership to drive operational and patient-care improvements.

The ideal candidate has a Bachelor’s degree (Master’s preferred) with 3–5 years in a multi-physician setting and strong communication, teamwork and computer skills.

Qualifications

• Bachelor's Degree required; Master’s preferred.
• 3–5 years of relevant work experience in a fast-paced multi-physician practice.
• Ability to work with physicians, staff and patients.

Responsibilities

• Oversee daily practice operations including reception, phones, staffing and provider schedules.
• Hire, onboard, train and manage staff.
• Promote patient experience and monitor feedback.
• Ensure compliance with policies and HIPAA.
• Collaborate with regional leadership to implement initiatives.

Skills

Staff leadership

Communication

Interpersonal skills

Computer skills

Education

Bachelor's Degree

Master's preferred

Tools

Microsoft Office

Job description

NYU Grossman School of Medicine invites applications for an Office Manager (FGP) in Manhattan, Chelsea. The role oversees daily practice operations, hiring, onboarding and staff management, while coordinating with physicians and regional leadership to drive operational and patient-care improvements.

The ideal candidate has a Bachelor’s degree (Master’s preferred) with 3–5 years in a multi-physician setting and strong communication, teamwork and computer skills.