Practice Operations Lead - Chemotherapy

CHRISTUS Health System; Santa Fe (NM); On-site; USD 42,000 - 54,000; Full time

Job summary

CHRISTUS Health in Santa Fe, NM seeks a Clinic Operations Coordinator to streamline daily clinic operations, coordinate staff, and assist the Director with operational performance. Responsibilities include obtaining authorizations, scheduling, patient flow, billing, and maintaining high levels of patient service.

The role may involve patient care tasks such as assisting patients to exam rooms, taking vital signs, and room turnover. Strong organizational and communication skills are essential.

Qualifications

• Requires High School Diploma.

Responsibilities

• Leads daily activities of the department and coordinates staff schedules and assignments.
• Manages day-to-day clinic operations and workflow.
• Performs data entry and reviews daily work as needed.
• Obtains authorizations for visits, procedures, and surgeries.
• Contacts patients for diagnostic results from other sites as needed.
• Handles all payment transactions, balances at end of day, and deposits.
• Enters charges accurately and completely.
• Contacts patients to resolve payment difficulties or arrange payment plans.
• Assists patients to exam rooms and provides customer service support.
• Assists with patient care duties as needed, including transporting patients, taking vital signs, and cleaning exam rooms between patients.
• Monitors and controls clinic expenditures within budget and assists with cost reductions.
• Orders office and medical supplies as needed.
• Ensures clinic efficiency and cost-effectiveness.
• Identifies and implements opportunities to reduce costs and improve operations.
• Coordinates resolution of administrative problems and ensures regulatory compliance.

Skills

Customer service

Scheduling

Data entry

Phone handling

Billing

Vital signs

Education

High School Diploma

Job description

Summary:

• This position is responsible for coordinating the daily business operations of the clinic and assisting the Director in the operational performance of the Hospital Outpatient Department. This includes but is not limited to: obtaining authorizations for patient services, answering phones, making appointments, chart creation, and filing, assisting patients to exam rooms, taking vital signs, and discharging patients.

Responsibilities:

• Leads the daily activities of the department, including preparation of staff schedules and assignments
• Responsible for day-to-day business operations of the clinic
• Reviews daily work and performs data entry as needed
• Obtains authorizations for clinic visits, procedures and surgeries
• Calls to obtain patient's diagnostic results from other sites as needed
• Handles all payment transactions to include balancing at the end of the day and making deposits
• Enters charges appropriately and completely as needed
• May contact patients to resolve payment difficulties or arrange satisfactory payment plans
• Provides assistance to patients to improve customer service
• May perform patient care duties as needed to include assisting patients to and from exam rooms, obtaining vital signs, and cleaning of exam rooms in between patients
• Monitors and controls clinic expenditures within budget
• May be responsible for ordering office and medical supplies
• Ensures practice is efficient and cost-effective
• Identifies and implements cost reduction opportunities
• Coordinates resolution of problems in administrative areas and ensures compliance with regulations and standards

Requirements:

A. Education/Skills

• High School Diploma

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time