Practice Operations Lead - Specialty Urology

Jobtome; Santa Fe (NM); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Job summary

Jobtome is seeking a clinic operations coordinator to manage daily department activities, assist the Director with outpatient operations, and ensure smooth patient flow. You will handle authorizations, scheduling, charting, and payments while supporting excellent customer service.

The role is full-time, 8AM–5PM, Monday–Friday, in New Mexico, Santa Fe. Candidates should have a high school diploma and be detail-oriented with strong administrative skills.

Qualifications

• Experience in front-desk or clinic operations is a plus.
• Ability to handle phones, scheduling, and patient flow.
• Attention to accuracy in data entry and payments.

Responsibilities

• Coordinate daily clinic operations and staff schedules.
• Manage patient services authorizations and charting.
• Answer phones, schedule appointments, and file records.
• Process payments, balance end-of-day, and deposits.
• Support patients and maintain cost-effective operations.

Skills

Customer service

Data entry

Phone handling

Scheduling

Education

High School Diploma

Job description

Description Summary

This position is responsible for coordinating the daily business operations of the clinic and assisting the Director in the operational performance of the Hospital Outpatient Department. This includes but is not limited to: obtaining authorizations for patient services, answering phones, making appointments, chart creation, and filing, assisting patients to exam rooms, taking vital signs, and discharging patients.

Responsibilities

• Leads the daily activities of the department, including preparation of staff schedules and assignments.
• Responsible for day-to-day business operations of the clinic.
• Reviews daily work and performs data entry as needed.
• Obtains authorizations for clinic visits, procedures and surgeries.
• Calls to obtain patient's diagnostic results from other sites as needed.
• Handles all payment transactions to include balancing at the end of the day and making deposits.
• Enters charges appropriately and completely as needed.
• May contact patients to resolve payment difficulties or arrange satisfactory payment plans.
• Provides assistance to patients to improve customer service.
• May perform patient care duties as needed to include assisting patients to and from exam rooms, obtaining vital signs, and cleaning of exam rooms in between patients.
• Monitors and controls clinic expenditures within budget.
• May be responsible for ordering office and medical supplies.
• Ensures practice is efficient and cost-effective.
• Identifies and implements cost reduction opportunities.
• Coordinates resolution of problems in administrative areas and ensures compliance with regulations and standards.

Requirements

• A. Education/Skills High School Diploma
• Work Schedule: 8AM - 5PM Monday-Friday
• Work Type: Full Time