Practice Operations Lead

Weill Cornell Medicine; New York (NY); On-site; USD 49,000 - 57,000; Full time

Job summary

Weill Cornell Medicine on the Upper East Side seeks a Practice Specialist to oversee the daily clinical and administrative activities of the practice.

You will develop and implement procedures, collect co-payments, supervise staff, coordinate calendars and travel for faculty, ensure forms are updated, training is current, and maintain high standards of patient care and office efficiency. This is a Monday–Friday, 35-hour week in a non-exempt role.

Qualifications

• Demonstrated strong communication and interpersonal skills with multiple constituencies.
• Professional appearance, presentation and demeanor.
• Ability to provide excellent customer service in person, by email and by phone.

Responsibilities

• Overseer of daily clinical and administrative activities in the practice.
• Develops and implements procedures to collect co-payments or balances from patients.
• Supervises clinical administrative staff; coordinates schedules and training.
• Serves as subject matter expert in the electronic medical record system and troubleshooting.

Skills

Communication skills

Customer service

Interpersonal skills

Professionalism

Education

High School Diploma

Bachelor's degree preferred

Job description

Weill Cornell Medicine on the Upper East Side seeks a Practice Specialist to oversee the daily clinical and administrative activities of the practice.

You will develop and implement procedures, collect co-payments, supervise staff, coordinate calendars and travel for faculty, ensure forms are updated, training is current, and maintain high standards of patient care and office efficiency. This is a Monday–Friday, 35-hour week in a non-exempt role.