Practice Manager

Catholic Health; Village of East Hills (NY); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Benefits package

Tuition assistance

Pension plan

Professional growth

Job summary

Catholic Health in New York is seeking a Practice Manager to oversee the physician practice's business operations and coordinate departmental activities. You will ensure a positive patient experience, optimize workflows with technology, and supervise staff including HIPAA privacy compliance and EPIC system usage.

Collaborating with HR for recruitment and onboarding, you will communicate policies across the practice and guide ongoing staff development in a patient-centered environment.

Qualifications

• High school diploma or GED with healthcare/business focus; 5+ years of experience in lieu of degree.
• 3+ years in administrative/clinic management and budgeting basics.

Responsibilities

• Provide a positive patient experience by ensuring timely appointments and clear communication with providers.
• Improve workflow efficiency by leveraging technology and coordinated care within the team.
• Communicate operational updates to physicians and staff regarding policies and procedures.
• Assign staff tasks to ensure calls are answered, screened, and messages recorded accurately.
• Serve as HIPAA Privacy Officer and ensure staff complete required training and report breaches.
• Achieve EPIC Super User status and collaborate with HR on staffing and onboarding.
• Assist with orientation for new employees and communicate HR policies consistently.

Skills

Administrative experience

Clinic operations

HIPAA knowledge

EPIC proficiency

Education

Assoc. degree in healthcare

Bachelor’s degree preferred

Tools

EPIC

Job description

Overview

The Practice Manager role is to organize, monitor and control the business operations of the Physician Medical Practice and provide overall administration and coordination of department activities and programs

Job Details

DUTIES/RESPONSIBILITIES

• Provide a positive patient experience by ensuring patients receive timely appointments, have easy access to information, and have clear communication with providers.
• Improve workflow efficiency to improve how work is completed by utilizing technology and how patient care is shared within the team.
• Communicate to Physician and staff all informational updates pertaining to operations, policies & procedures.
• Assign staff to appropriate task to ensure medical practice calls are promptly answered, screened, and messages are accurately recorded and distribute to appropriate personnel.
• Serves as the HIPAA Privacy Officer for the Practice and is responsible for ensuring all staff complete required Healthstream training in a timely manner and is accountable for the timely reporting of all suspected privacy breaches to the Physician Enterprise Privacy Officer
• Manager required to achieve EPIC Super User status.
• Collaborate with the Human Resources team for interviewing and selecting staff for Medical Practice.
• Assist with new employee onboarding process and scheduling of new employee orientation.
• Communicate HR policies and procedures on a continual and constant basis.

POSITION REQUIREMENTS AND QUALIFICATIONS

• High school diploma or GED with concentration of courses in Secretarial Science, Associates Degree in Healthcare or Business Administration required. Bachelor’s Degree preferred. In lieu of degree minimum 5 years of experience required.
• At least 3 years administrative /clinic management experience; competence in applying general operational and personnel practices, accounting /budgeting principles and coordination of clinic administrative functions.

Salary Range

USD $40.00 - USD $60.00 /Hr.

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies, and experience and position location. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth