Practice Network EPIC Trainer - Clinical

UNC Health; Hendersonville (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Pardee UNC Health Care in North Carolina seeks an Epic Training Specialist to optimize the Epic EMR across the Physician Network. You will coach users, support go-live events, and collaborate with training staff to improve learning outcomes.

You\'ll identify training needs, prepare materials with the team, maintain training records, and partner with the Central Billing Office on initiatives to align Epic usage with organizational goals. This is an onsite, full-time role.

Qualifications

• High school diploma or equivalent required.
• Experience in a clinical setting such as CMA preferred.
• 1–2 years using Epic EMR system required.

Responsibilities

• Identify areas or teams needing Epic support during go-live events or orientation; provide optimization training.
• Collaborate with principal trainers to prepare materials and adjust learning content.
• Maintain training records and provide status updates to supervisor.
• Work with stakeholders and Central Billing Office to align Epic training with organizational goals.

Skills

Epic EMR

Clinical experience

Education

High school diploma or equivalent

Tools

Epic EMR

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:
The Epic Training Specialist applies a strong understanding of the EPIC software application(s) as implemented within Pardee's Physician Network (PN). Provides optimization coaching and support to nonclinical team members as needed, including post new employee orientation and "go-live" events. Collaborates with the principal trainers to ensure network-wide Epic optimization. Responds to users' needs and collaborates with other training staff to identify and develop appropriate solutions for teaching and learning.

Responsibilities:

• Identifies areas or team members within the physician practice network where additional Epic support/training may be needed, i.e. during "go-live" events, post new employee orientation, or where individual Epic skillset may be lacking. Provides additional support where areas of opportunity are identified, to ensure PN-wide Epic optimization.

• Works with the principal trainers to prepare approved materials and/or training methods while meeting project timelines. Recommends adjustments and updates to learning materials needed. Responds to users' needs and collaborates with other training staff to identify and develop appropriate solutions for teaching and learning.

• Maintains training records and status reports. Provides project updates to supervisor, including areas in need of optimization.

• Works with key stakeholders and Central Billing Office department on new initiatives and redesigning current initiatives, to ensure that Epic training supports optimization and other related organizational goals.

PARDEE

Other information:

Qualifications

Required

• High school diplom a o r equivalent

• Experience working in a clinical capacity such as a Certified Medical Assistant

• One to two years utilizing Epic EMR system

Preferred

• Epic Super User experience
• Participation in one Epic go-live event

Job Details

Legal Employer: Pardee - HCHC

Entity: Pardee UNC Health Care

Organization Unit: EPIC Optimization

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: 1824 PISGAH

Exempt From Overtime: Exempt: No

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.