Practice Manager- Winter Hill Veterinary Clinic

Winter Hill Veterinary Clinic; Somerville (MA); On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off

Continuing education support

Mental health resources

Bonding leave

Job summary

Winter Hill Veterinary Clinic in Somerville, MA is seeking a compassionate Practice Manager to lead daily operations and staff relations. You will oversee financials, HR, and clinical workflow to ensure efficient exams, surgeries, and high-quality patient care.

This role emphasizes team culture, communication, and operational excellence, with a base salary of $68,000–$75,000 depending on experience. A supportive environment and opportunities for professional development are offered.

Qualifications

• Prior experience in veterinary field operations and staff coordination.
• Excellent verbal and written communication.
• Leadership with the ability to multitask and solve problems.

Responsibilities

• Serve as the point person for staff questions and routine problems.
• Create a hospital environment that boosts morale and retention.
• Review monthly financials and oversee staff spending.
• Oversee staff performance and salary reviews.
• Develop a positive work culture with strong employee relations.
• Ensure efficient exam and surgery flow and hospital operations.
• Assist veterinarians and technicians in patient care.
• Maintain OSHA and safety program oversight.
• Handle staffing requisitions, interviewing, and onboarding.
• Manage all HR needs and daily personnel issues.

Skills

Leadership

Operations

Communication

HR experience

Problem solving

Education

Veterinary technician training

Job description

Winter Hill Veterinary Clinic is looking to add a compassionate and skilled Practice Manager to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our compassionate and family-like environment means you'll provide the highest quality progressive veterinary care for the life of our clients' pets. As part of our team, you'll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.

Winter Hill Veterinary Clinic is located in a beautiful historic building in Somerville, Massachusetts and is readily accessible by public transportation. We do offer free parking. There are plenty of great restaurants nearby and we have a peaceful outdoor patio area for the warmer months! We pride ourselves on maintaining a healthy team culture with work-life balance at the top of our priorities. We close every day for lunch and a break to catch up with paperwork. https://winterhillvet.com/

Practice Manager

Winter Hill Veterinary Clinic in Somerville, MA

$68,000 - $75,000 base salary based on experience

WHAT YOU'LL DO

• Serve as the point person for staff questions and routine problems
• Responsible for creating a hospital environment that bolsters the morale and retention of doctors and staff
• Review monthly financials, oversee staff spending, ensure bank deposits are accurate and taken multiple times per week
• Responsible for staff performance and salary reviews, with input from Hospital Partners
• Grow a positive work culture to include excellent employee relations and communication
• Ensure hospital has positive operational flow
• Oversee that the compassionate patient care is the top priority
• Collaborate with staff to ensure efficient exam and surgery flow, and hospital operations
• Assist Veterinarians and technicians as needed in patient care
• Ensure that the OSHA and Safety program is continuously monitored
• Creating requisitions for staffing needs, interviewing, and onboarding
• Responsible for all Human Resources needs, disciplinary actions, and daily issues

BENEFITS

Our Comprehensive benefit package includes:

• Medical, dental, and vision insurance
• 401(k) with a total company match up to 4%, after 6 months of employment
• Generous paid time off and flexible scheduling
• Continuing education allowance and professional development support
• Mental Health Resources
• Company paid bonding leave or applicable state provided bonding leave

Perks for Your Pets Too!

Because we know how much your pets mean to you, we offer special benefits designed just for them:

• Pet Care: Discounts on veterinary services and products
• Diagnostics: Savings on reference lab testing
• Nutrition: Discounts on Purina pet foods
• Insurance: Preferred rates with our pet insurance partner

REQUIREMENTS

• Prior experience or training/education working in the veterinary field as a veterinary technician
• Knowledge of the day-to-day operations of a veterinary hospital
• Excellent communication skills - both verbal and written
• Leadership abilities - collaborative, yet able to work independently
• Problem-solving and critical thinking skills
• Ability to handle complex and/or emotional situations
• Strong organizational skills, capable of multi-tasking, prioritizing
• Must be a people person who is kind and caring to all staff and clients

Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.

Learn more about our career opportunities at: https://rarebreedvet.com/careers/

Where uncommon support partners with joy.