Practice Manager - Queen Creek

Medical Management International, Inc.; Queen Creek (AZ); On-site; USD 60,631 - 87,578; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid Time Off

Job summary

Banfield Pet Hospital is seeking a Practice Manager to lead day-to-day hospital operations and develop associates, ensuring top veterinary care and excellent client experiences.

You will partner with the chief of staff and collaborate with veterinary teams, field leadership, and corporate HR to optimize growth and staff development. This role offers diverse educational resources and a path for career advancement.

Qualifications

• Bachelor’s degree in business or related discipline preferred.
• Three years related experience required (health care, veterinary profession, service industry, etc.).
• Direct supervisory experience including hiring and associate development is required.

Responsibilities

• Train associates on educating clients about hospital programs and services.
• Educate staff on Banfield guidelines and practices.
• Budget and plan for the hospital.
• Support daily operations and staff.
• Schedule associates, coordinate time off and manage continuing education needs.

Skills

Leadership

Team-building

Coaching

Budgeting

Scheduling

Education

Bachelor’s degree in business or related discipline

Job description

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Employment Type: Full-Time. This posting will remain open for a minimum of two weeks from the position posted date. The pay range for this role is $60,631 - $87,578 annually. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule.

SUMMARY OF JOB PURPOSE AND FUNCTION

In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day‑to‑day operations so the medical team can devote their time to delivering the highest quality veterinary care. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders—including the veterinary medical team, field leadership, our corporate headquarters, and PetSmart® associates (if applicable)—you’ll help optimize the growth of both businesses. As a member of the team, you’ll also have access to a variety of educational opportunities and resources that support your career path.

REQUIRED EDUCATION / LICENSES

• Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.

REQUIRED EXPERIENCE

• Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.).

A DAY IN THE LIFE OF A BANFIELD PRACTICE MANAGER

The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital’s processes, progress and productivity.

• Train associates on how to educate clients about Optimum Wellness Plans®, preventive care, pet health needs and hospital services.
• Educate associates on Banfield guidelines and practices.
• Budget and plan for the hospital.
• Support daily operations and staff.
• Schedule associates, coordinate time off and manage continuing education needs.

COMMITMENT BEYOND QUALIFICATIONS

The foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes at work. Additionally, our Practice Managers have:

• Strong organizational, communication and interpersonal skills.
• A knack for problem solving.
• Conflict management experience.
• Leadership and analytical know‑how.
• Team‑building and coaching abilities.

BENEFITS FOR A BANFIELD PRACTICE MANAGER

We have the resources and programs to help you stay fit, ensure the wellness of your family and pets, and offer a workplace where your professional development is important too.

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Retirement Plans (401(k) and Roth) with company match
• Paid Time Off and Holidays
• Top‑Tier Mental Health and Well‑Being Resources (free coaching and counseling)
• Associate Life Insurance (company‑paid) and optional Supplemental Life Insurance
• Company‑Paid Short‑ and Long‑Term Disability
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
• Paid Parental Leave for birth and adoption
• Continuing Education Allowance (for Eligible Positions)
• Back‑Up Child and Elder Care & Family Support Resources
• Fertility and Family Building Support
• Digital Exercise Therapy program
• Voluntary Protection Benefits
• Legal Plan
• Identity Protection
• Commuter Benefits
• Three Free Optimum Wellness Plans for Pets
• Exclusive Discounts on products and services

START YOUR BANFIELD CAREER AS A PRACTICE MANAGER

Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession.

EEO STATEMENT

WE ARE A DRUG‑FREE, SMOKE‑FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

ABOUT US

Banfield is a community of caring people marked by a diversity of thought, background and approach. Together, we’re bonded by a commitment to our purpose: A BETTER WORLD FOR PETS. Our pledge is to create an inclusive environment where associates can be themselves, so that we can find value in our differences. And we know that’s best achieved by upholding the health and well‑being of our associates.