Practice Manager - Mission Viejo

Medical Management International, Inc.; Mission Viejo (CA); On-site; USD 70,204 - 101,406; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Continuing Education Allowance

Flexible Spending Accounts (FSA)

Three Free Optimum Wellness Plans for Pets

Job summary

VCA Inc. is seeking a dedicated Veterinary Practice Manager in Mission Viejo, California. This full-time position involves managing the day-to-day operations of the veterinary practice to ensure the highest quality of care for pets while developing and leading a skilled team of associates.

The ideal candidate will have a Bachelor’s degree, three or more years of relevant experience, and strong leadership, communication, and organizational skills. Key benefits include comprehensive health insurance, paid time off, and a generous retirement plan.

Qualifications

• Three years of related experience in health care or veterinary profession with supervisory experience.
• Ability to educate clients about wellness plans and preventive care.
• Capability to maintain a positive environment and develop associates.

Responsibilities

• Manage daily operations of the veterinary practice.
• Interview, hire, and train associates.
• Support hospital budgeting and planning.
• Schedule associates and coordinate educational needs.

Skills

Organizational skills

Communication skills

Problem-solving

Leadership

Conflict management

Education

Bachelor’s degree in business or related discipline

Job description

VETERINARY Practice Manager

If you are a current associate, you will need to apply through our internal career site.

Employment Type: Full‑Time. The pay range for this role is $70,204 – $101,406 annually, with the specific rate determined based on your experience, skill level, abilities, education, location, and schedule.

SUMMARY OF JOB PURPOSE AND FUNCTION

In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day‑to‑day operations so the medical team can devote their time to delivering the highest quality veterinary care. Your medical practice‑management skills will drive business results, while your people‑leadership skills will develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health‑care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Through professional relationships with other stakeholders—including the veterinary medical team, field leadership, corporate headquarters, and PetSmart® associates (if applicable)—you’ll help optimize growth for both businesses. Banfield also supports your career growth with educational opportunities and resources.

REQUIRED EDUCATION / LICENSES

• Bachelor’s degree in business or a related discipline preferred, or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.

REQUIRED EXPERIENCE

• Three years of related experience required (health care, veterinary profession, service industry, etc.) with direct supervisory experience, including hiring and associate development.

A DAY IN THE LIFE OF A BANFIELD PRACTICE MANAGER

The position requires versatility. Duties include interviewing, hiring, and developing associates, evaluating hospital processes, progress, and productivity. Practice Managers train associates on how to educate clients about Banfield’s Optimum Wellness Plans®, preventive care, pet health needs, and hospital services.

• Educating associates on Banfield guidelines/practices.
• Budgeting and planning for the hospital.
• Supporting daily operations and staff.
• Scheduling associates, coordinating time off, and managing continuing education needs.

COMMITMENT BEYOND QUALIFICATIONS

The foundation of our culture and approach to business is known as The Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom. These values guide daily decisions and workplace processes.

• Strong organizational, communication, and interpersonal skills.
• A knack for problem solving.
• Conflict management experience.
• Leadership and analytical know‑how.
• Caring for Those Who Care.

BENEFITS

We offer a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Key benefits include:

• Comprehensive Medical, Dental, and Vision Insurance.
• Generous Retirement Plans (401(k) and Roth) with company match.
• Paid Time Off and Holidays.
• Top‑Tier Mental Health and Well‑Being Resources.
• Associate Life Insurance (company‑paid) & Supplemental Life Insurance.
• Company‑Paid Short‑ and Long‑Term Disability.
• Flexible Spending Accounts (FSA).
• Health Savings Account (HSA).
• Paid Parental Leave.
• Continuing Education Allowance (eligible positions).
• Backup Child and Elder Care & Family Support Resources.
• Fertility and Family Building Support.
• Digital Exercise Therapy.
• Voluntary Protection Benefits.
• Legal Plan.
• Identity Protection.
• Commuter Benefits.
• Three Free Optimum Wellness Plans for Pets.
• Exclusive Discounts.

Benefits eligibility is based on employment status. Full‑time (FT) Associates are eligible for all benefit programs; Part‑time Associates are eligible for those benefits with an asterisk (*).

EEO AND DIVERSITY STATEMENT

WE ARE A DRUG‑FREE, SMOKE‑FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state, and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS.