Practice Manager - Pediatric Physiatry - Physician Practice

Hackensack Meridian Health; Neptune Township (NJ); On-site; USD 55,000 - 67,000; Full time

Job summary

Hackensack Meridian Health is seeking a Practice Manager to oversee office operations, billing, and team supervision at our New Jersey practice. This role partners with administrators, providers, and staff to ensure smooth patient flow, accurate data, and effective cost management.

Strong leadership, communication, and organizational skills are essential. Qualified candidates have supervisory experience or an Associate's degree in Business Management or related health field, plus proficiency in

Qualifications

• Two years of supervisory experience or an Associate's degree in Business Management or related health field.
• Supervisory experience required with excellent communication, leadership, multitasking, and organization.
• Proficient in Microsoft Office or Google Suite.

Responsibilities

• Office management and team liaison to promote workflow and patient service.
• Improve operations with goals and budget adherence.
• Oversee billing practices and documentation, reconcile visits.
• Complete other duties as assigned.

Skills

Supervisory experience

Communication skills

Leadership abilities

Multitasking

Organized

Flexible

Education

Associate's degree in Business Management or related health field

Bachelor's Degree in Business Management or related health field

Tools

Microsoft Office

Google Suite

Job description

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Practice Manager manages practice operations, and business functions including, but not limited to, scheduling, registration, billing, collection, patient and team member satisfaction, and purchasing. Supervises clinical and clerical team members and serves as liaison between the practice and administration.

Responsibilities

A day in the life of a Practice Manager at Hackensack Meridian Health includes:

Office Management: Acts as a liaison between the Practice Administrator, the providers, and the team members. Coordinates activates between clinical and clerical team members to promote team work and facilitates intra-office communication and problem solving. Manages team members and leads by example to ensure patients and visitors are greeted and taken care of in the proper manner. Answers patient's questions and concerns, monitors flow of patients within the office, and ensures team members and patients are aware of delays. Manages an active, ongoing process of improving patient satisfaction that is specific and measurable and provides regular progress reports to administration. Proactively addresses facility issues, coordinates property work orders and repairs, and sees required approval when needed.

Operation Improvement: Work with the Practice Administrator to develop and implement goals and objectives. Recommends and implements organization policies and procedures. Oversees all areas of office operation and acts as a resource to staff and physicians. Ensures the office has adequate inventory and monitors purchasing while remaining within budget parameters. Seeks out opportunities to improve efficiencies and reduce expenses.

Billing/Financial Oversight: Responsible for overseeing the billing practices within the office. Ensures key functions such as accurate data entry of demographic information, charge and payment posting, and end of day procedures are completed as needed. Keeps abreast of reimbursement procedures and insurance requirements and regulations. Runs billing reports regularly on appointment reconciliation reports and visit data. Maintains records of daily deposits, monitors physician performance and productivity, and provides necessary feedback to improve efficiencies. Prepares monthly reports on visits, new patient volumes, hospital volumes, surgical volumes, expense variances, OT Explanations, and revenue that are submitted to the Practice Administrator before the end of the month.

Other duties and/or projects as assigned.

Adheres to HMH Organizational competencies and standards of behavior.

Lifts a minimum of 5 lbs., pushes and pulls a minimum of 5 lbs. and stands a minimum of 1 hour a day.

Qualifications

• Two years of supervisory experience or Associate's degree - Business Management or related health field.
• Supervisory experience required; excellent communication skills, leadership abilities, positive attitude, ability to multitask, organized, flexible.
• Excellent written and verbal communication skills.
• Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms.

Education, Knowledge, Skills and Abilities Preferred

• Four year / Bachelor's Degree - Business Management or related health field.
• Knowledge of Epic.

Starting Minimum Rate

Minimum rate of $61,110.40 Annually

Job Posting Disclosure

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the