Practice Manager - Lacks Cancer Center

Trinity Health; Grand Rapids (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Day One Benefits

Full benefits package (Medical, Dental

Vision, PTO, Life Insurance, STD/ LTD

Employer retirement match

Referral program

Tuition reimbursement

Job summary

Trinity Health in Grand Rapids, MI is seeking a Practice Manager to lead a physician practice with a focus on patient access, financial performance, and high-quality care. You will work in a dyad leadership model with the Lead Physician to drive operations 24/7, ensuring efficient clinic performance and strong patient experiences.

The role covers budget development, EHR leadership, revenue cycle oversight, and staff management as part of a large Catholic healthcare system committed to

Qualifications

• Bachelor’s degree or demonstrated progressive leadership responsibility, experience preferred in healthcare.
• Two years of leadership experience.
• Project management skills to implement objectives and allocate resources.
• Ability to develop, implement and administer budgets.

Responsibilities

• Ensures patient accessibility and continuity of care.
• Develops an operating practice budget in collaboration with care management and other leaders; adjusts operations for positive financial outcomes.
• Provides leadership for Electronic Health Records implementation and upgrades.
• Partners with care management and billing teams to ensure revenue cycle thresholds are met and charges are posted timely.
• Manages staff scheduling, hiring, training, evaluating, mentoring, coaching, and disciplinary processes.

Skills

Leadership

Budgeting

Project management

Revenue cycle

Education

Bachelor's degree

Tools

EHR system

Job description

Employment Type: Full time Shift: Day Shift Description:

Hours | Schedule

• 40 hours per week
• Days shift

Highlights and Benefits

• Competitive compensation, DAILYPAY
• Benefits effective Day One! No waiting periods.
• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability
• Retirement savings plan with employer match and contributions
• Colleague Referral Program to earn cash and prizes
• Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country
• Tuition Reimbursement
  

Position Purpose

Works in a dyad leadership role with the Lead Physician to achieve an excellent patient-centered experience, superior health outcomes and optimal financial performance in order to further the mission of the organization. Responsible for providing 24/7 leadership to support the efficient and effective operational and financial performance of the designated practices as well as supporting goals of the organization.

What the Practice Manager Will Do

• Ensures patient accessibility and continuity of care.
• Develops an operating practice budget in collaboration with the care management team, administration and other practice leaders. Accountable to make operational adjustments to achieve positive financial outcomes (i.e. Site Action Plans, Staff and Physician Productivity).
• Provides leadership for Electronic Health Record including implementation, ongoing maintenance, and upgrade process.
• Partners with the care management team and Professional Billing Team to ensure that all revenue cycle management thresholds are met. Charges are accurately coded and posted to the patient account in a timely manner (i.e. % collections, missing encounters, insurance errors report).
• Provides effective employee resource management, including appropriate staff scheduling, hiring, training, evaluating, mentoring, coaching, and disciplinary processes.

Minimum Qualifications

• Bachelor’s degree or demonstrated progressive leadership responsibility, experience, and education, experience in healthcare preferred.
• Two years of leadership experience
• Project management skills including the ability to implement program, project or process objectives, identify stakeholders and their interests, plan steps, coordinate and allocate human, technological and fiscal resources to accomplish goals and objectives in a resourceful yet timely manner
• Ability to develop, implement and administer budgets

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.